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Report: #339201

Complaint Review: Magic Jack - West Palm Beach Florida

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  • Reported By: Savannah Georgia
  • Author Confirmed What's this?
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  • Magic Jack P. O. Box 6846 West Palm Beach, Florida U.S.A.

Magic Jack They take money out of your account when they state it will be no charge for 30 days! West Palm Beach Florida

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I was one of the stupid ones that purchased the Magic Jack from a TV ad. Well I did not do my research first on the company. While I was in the "chat" session that took 6 hours to get nothing answered. I was researching the company and any issues they might have. Well I found a bunch a complaints. They all are just like mine. After "chatting" with them for 6 hours I was assured that somebody was going to call me the next morning at 9am. Guess what I didn't receive a phone call. I once again got back on the "chat" with Magic Jack about my bank being charged and asking why I didn't get a phone call. For an hour I didn't get anywhere. I then started posting all the letters that where posted here on Ripoff report to Debbie the lady I was '"chatting" with. I then was tired of the whole matter and explained to her I am in the process of sending all this information to my state government, federal government, BBB, and reporting to Dateline to investigate this company. While I was still on the "chat" with Debbie I received a phone call from Magic Jack. I let him have it! I have not received my Magic Jacks yet. Ben the person rep told me I will have my refund with in the next 48hours. I won't hold my breath. But I have some info you might need. There mailing address is P.O. Box 6846 west Palm Beach, FL. 33405. The phone number he called from is (770)666-5135. I would give the email address but it states I am not allowed to post it here. I am sorry for everything you have had to go through with this company. If my email shows up please feel free to email me I will give the email address for this company. We all need to band together and report them to Dateline and expose the fraud Magic Jack commits.

Marie
Savannah, Georgia
U.S.A.

This report was posted on Ripoff Report on 06/11/2008 08:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-jack/west-palm-beach-florida-33405/magic-jack-they-take-money-out-of-your-account-when-they-state-it-will-be-no-charge-for-30-339201. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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