Magicjack - Dan Borislow Sold a product that does not work the company is stealing Internet

I visited the magicjack.com website after seeing an advertisment for it online. I purchased the product and when it arrived it did not work as described. I have tried contacting anyone from the company. At the website there is no 800 number online online assistance in the form of a internet operator who gives live help with names like Janice or Robert. In reality the person you are speaking to is located in an office in India or Europe, but not in the States. They need to teach the it guys or girls there better English. I assume that is why there is no direct 1800 number

I have tried configuring my pc in every fashion suggested bye the online operators there. This product has never worked as described. I will admit for a month calls would actually go through but would never allow me to complete the calls. They would drop all the time. I have asked the online operator, IT people on numerous occasions for a phone number to call so that I may speak with someone about returning the product and attaining a refund. Every time I asked they either avoid the question and or just drop my session online with them.

If I steal from anyone in the State of New York in the United States, or any other state for that matter, I would be arrested for theft. Why am I allowed to be robbed? Why is someone not being arrested? This hurts and frustrates me and I would like retribution in the form of a refund or a government agency to fine them or shut down the site. These people are thieves and this needs to stop immediatley!

Aland
Brooklyn, New York
U.S.A.