• Report: #1053572
Complaint Review:


  • Submitted: Fri, May 24, 2013
  • Updated: Fri, May 24, 2013

  • Reported By: Andrew — Lancaster Pennsylvania
5700 Georgie Avenue West Palm Beach, Florida USA

magicJack Refusal to list rates for pre-paid calls West Palm Beach Florida

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

MagicJack refuses to disclose the details behind this statement: "We may require prepaid purchase and/or we may charge you for calls to conference lines, platforms and certain non-ILEC area calls, or any call wherein we incur a cost from another carrier."

After years of using MagicJack, I've suddenly begun getting a recorded message when trying to phone certain numbers (USA domestic). The message tells me I must now purchase pre-paid minutes to reach these numbers (apparently served by certain phone providers MagicJack isn't friendly with).

There is no information on the MagicJack website about who those providers are or about the rates charged, which presumably vary. MagicJack online help chat (the only help ever offered) refuses to state rates.

Does MagicJack really expect its customers to buy and spend "pre-paid minutes" without knowing prices? I sure won't.

This report was posted on Ripoff Report on 05/24/2013 09:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/magicjack/west-palm-beach-florida-33405/magicjack-refusal-to-list-rates-for-pre-paid-calls-west-palm-beach-florida-1053572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on magicJack

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?