• Report: #981062
Complaint Review:


  • Submitted: Wed, December 12, 2012
  • Updated: Wed, December 12, 2012

  • Reported By: Tony — Lincoln California United States of America
Internet United States of America

magicJack.com Magic Jack Wiped out my International calling purchases without notifying me Internet

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I have used magic Jack for several years - I used it as a 2nd line and for international calls
I purchased a LOT of international calling purchase credit last year for Christmas calling and just today wanted to call my relatives in England.

I found my credit was ZERO!

After calling a 'Glenda' in magic jack support, I was curtly informed that credits EXPIRE 6 months after purchase!

I was told that this was written in the Terms  but was never enforced until recently.

I was never informed that this was going to be enforced so I was scammed out of about $100 of credit.

This company has become a RIPOFF - take my advice, keep away from them.

And if you do use them, make sure your calling  credit is kept very LOW in case you have your money 'stolen' from you, like I have.

This report was posted on Ripoff Report on 12/12/2012 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/magicjackcom/internet/magicjackcom-magic-jack-wiped-out-my-international-calling-purchases-without-notifying-me-981062. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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