Report: #749279

Complaint Review: Majic Jack

  • Submitted: Tue, July 05, 2011
  • Updated: Tue, July 05, 2011
  • Reported By: david — toronto Ontario Canada
  • Majic Jack

    United States of America

Majic Jack This co. has been dicking me around with regard to renewing the 2 jacks i have for 8 -10 months.... Internet

Show customers why they should trust your business over your competitors...

For some time I have been communicating with the chat line at majic jack, as ther seems to be no other way to contact the Company directly....
There call center appears to be offshore , probably south east contact what so ever in the USA.
They have sold me 2 jacks and have refused to renew the subscription ,on both , siting that my account is under review....for the past 10 months, despite the many contacts I have made....
This Company  appears to be interested in selling the jacks and then screwing their customer base when it comes time to renew...
I bought 1 year at a time as a precaution , I'm truly glad I did'nt go for the 5 year plan.
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