• Report: #1018729
Complaint Review:

Maner Garage

  • Submitted: Fri, February 22, 2013
  • Updated: Fri, February 22, 2013

  • Reported By: TJ — Tallahassee Florida United States of America
Maner Garage
114 Oakland Ave Tallahassee, Florida United States of America


*UPDATE Employee ..inside information: There is No Excuse for Treating a Customer that Way

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(Some terminology might be off because Im not a mechanic, but it is the gist off what occurred.)

Why I took the car back:

I recently in November had a mechanic (Billy) who found a leak in my water pump and I needed a new
alternator. He fixed it, insurance paid him, and it was all good. When I got it back, it was making a noise when I accelerated on the gas. I took it back to him and he said they put too much antifreeze in a chamber, or something along those lines and to drive it some more, and if it didn't change then they had to fix their mistake. It didn't, so I took it back to them and they called the next morning saying its not what they said it was, its a pulley in or under my timing belt and they are calling around to see who has my part. I said ok that is fine and told him to price it and I would have to bring my car back to him when I got the money and for him to call me when my car is back together so I can pick it up. He called back again and said nobody has the part; he oiled it up and is putting the car back together. And there is a labor fee. I said Mr. Billy I told you that I couldnt afford anything being done right now and I didnt want to be in debt with you. He said it had to be done and he will work with me. The next morning he talked with my father who called to dispute any chargers since I didnt give any permission except to fix what was messed up on their part, pricing a piece for me, and calling me when they put my car back together.  I do not know what was discussed but at the end of their conversation, I owed Mr. Billy 356.31 cents.

On Jan 23rd I made it clear to Mr. Billy that I had no money & he made it clear he was charging & not releasing my car until I paid him.

On, January 24th, He called, asked could I get the money from somewhere, or could I borrow a check
from a roommate because he would let me predate it 2 wks. I told him I couldnt do anything, I said I was broke and couldnt pay him anything I wasnt even expecting him to work on my car. On, Fri Jan 25th, I wrote him a predated check for 356.31 that was dated for February 8th, 2013. I took it to him; he had me sign my receipt, checked the check and said the check is wrote for

The 8th, I said yes, he said ok, handed me my keys and I left. 

On Jan 29th, my bank of America account was over drafted because a check from Manners garage had tried to be processed. My banker told me that legally they cant be pre dated. So I closed the account. I contacted Mr. Billy on February 1st, 2013 and left a voicemail that stated what he said, what occurred, and that I cant pay him now, some arrangements have to be made. On 2/4/2013 I had a friend deliver a letter of what occurred, an arrangement letter, my bank statement showing that it was a real account, and a money order for eighty five dollars and thirty one cents. I will make another payment February 15th of 135.50 dollars another payment on the 28th of 135.50 dollars. If anything occurs (which it shouldnt) that I cant, I will contact Mr. Billy. If he has any questions, he can call my cell 678-349-4817; my Pops cell 678-651-7050, and my mother cell 678-651-0069. For the record, my check was not bad nor did I avoid any contacting. I attend Florida A and M University from 9 to 2:1 & thats why I didnt answer. The whole first week of February,
after I found out he wasnt the owner he refused to let me speak with him, he even went as far as to pretend like he was the owner (Yemanji Murray, witness, we called off her phone). That whole week I asked for the arrangement, he said no, and on February 7th, he called, I didnt answer, I called back and I
said Mr. Billy I do not have it, I never was even supposed to get charged. I didnt get back enough financial aid and therefore I have to pay you when my mother can. He said no were going to the attorney. 

This report was posted on Ripoff Report on 02/22/2013 02:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/maner-garage/tallahassee-florida-32301/maner-garage-i-never-said-fix-anything-except-what-you-said-was-wrong-tallahassee-fl-1018729. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee ..inside information

There is No Excuse for Treating a Customer that Way

AUTHOR: Maner Garage - (USA)


After reading your post about your experience at Maner Garage I was appalled. Appalled that a customer could be so disrespected. I would like to apologize on behalf of the company for how you and your automotive repairs were handled. There was no excuse for that sort of behavior.

The previous Manager really tarnished the long-time, upstanding name of our company.  We have re-staffed the entire garage with mechanics that value honesty, integrity and putting the customer first. Be assured this sort of thing will never happen again.

Please accept our apology and consider allowing us to make a better impression on you. We'd love to work with you in the future!

The Team at Maner Garage

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