• Report: #981901
Complaint Review:

Marana Bouchard Photography

  • Submitted: Thu, December 13, 2012
  • Updated: Thu, December 13, 2012

  • Reported By: Karen — New York United States of America
Marana Bouchard Photography
140 Huyshope Ave. Hartfod, Connecticut United States of America

Marana Bouchard Photography Paid for a photo CD that was never mailed Hartfod, Connecticut

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 I purchased a groupon voucher for a session with this photographer. On the day of the shoot I received a text message some 3 hours before our scheduled meeting time that she was unable to make it. We rescheduled to a later date however, I had booked my hair and makeup which were already done and so I ended up having to pay twice for hair and makeup!

We agreed that she would discount me by $100 print credit for the images to be burnt on a CD. I mailed her a check in October expecting to receive my CD and heard nothing from her. She emailed me a week after the check was delivered promising to send it soon. I did not hear from her until two weeks later in November. After the second week I emailed her again to find out the status of the CD. She apologized in the e-mail and said that I should expect the CD in the post. Three weeks after there was still no mail from her. I left voice mails as well as sent emails notifying her of this and yet heard not a word from her. A week after she emailed me saying that it was unfortunate that I did not receive the mail and would resend it with a confirmation number. I am yet to receive this package or confirmation number a week later.

This report was posted on Ripoff Report on 12/13/2012 11:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/marana-bouchard-photography/hartfod-connecticut-06106/marana-bouchard-photography-paid-for-a-photo-cd-that-was-never-mailed-hartfod-connecticu-981901. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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