• Report: #1049704
Complaint Review:

Mark Grover

  • Submitted: Thu, May 09, 2013
  • Updated: Tue, June 09, 2015

  • Reported By: JamesVIC — Carnegie Other
Mark Grover
1044 Dandenong Road Melbourne, Other Australia

Mark Grover aka MPOL Group aka MPOL Corp aka Victorian Detective Services aka Global Detective Services fraud, theft, non-delivery of services, non-payment of services, hacking Melbourne Victoria

*General Comment: Josh- Australia

*Consumer Comment: MPOL Corp is bankrupt

*REBUTTAL Owner of company: In the interests of the complete story being presented

*Consumer Comment: C1203/2015 Hudson Investigations Group v MPOL Corp P/L

*UPDATE Employee: My two cents worth again

*REBUTTAL Owner of company: Some truth for digestion

*REBUTTAL Owner of company: Directors response

*Consumer Comment: Crime Does Pay!

*Consumer Comment: Empire collapses?

*General Comment: Reguest for contact from subcontractors of Mark Grover

*UPDATE EX-employee responds: You must be new to the industry.

*UPDATE Employee: My two cents worth

*Consumer Comment: MPOL not paying subcontractors

*REBUTTAL Owner of company: Seriously

*Consumer Comment: Mark Grover no longer has a licence

*Consumer Comment: Connection to MPOL Corp

*REBUTTAL Owner of company: Mpol Corp pty Ltd

*Consumer Comment: Mark Grover - Appearing on fraud charges Melbourne Magistrates Court

*Consumer Comment: Taxation Office v Mark Grover

*Consumer Comment: Mark Grover - BANKRUPT

*Consumer Comment: MPOL / VDS acting in bad faith

*Consumer Comment: Liquidation of MPOL and Victorian Detective Services

*General Comment: Licensing

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A warning to anyone considering using private investigator mark grover.  This man is a FRAUD and will quote you an extremely high price for work and then will fail to deliver any information.  He scammed me out of $15,000 and i still have not received anything for the money i paid other than excuses. 

It would appear he is also ripping off his own staff as everytime i have rung there I have been told that employees no longer work there.  Just who really works there?  When I have tried to attend the office it is locked and staff advise Mark Grover is never there. 

I have now been told the MPOL Group is in liquidation and they have recently registered themselves under the new name "MPOL Corp" which is now being run by a Glenn Stapleton.  Mark Grover is not listed as managing director of this new company.

I have found on Facebook under the page "Boycott the AISP until Mark Grover is removed as President" the following explanation about Mark Grover from other private investigators:

- Has not paid employee superannuation in over a year
- Referred to workcover after terminating a female employee on sick leave after recovering from a serious health issue
- Stalked and harrassed multiple female employees
- Committed identity theft using the personal details of employees
- Under investigation for removing funds from a competitors bank account
- Evaded obligations of tax 
- Known associate of bikie gangs and frequent user of escorts
- Laundered clients money through casino
- Has not paid subcontractors for work undertaken

If you are aware of further examples of disgraced private investigator Mark Grover (MPOL and Victorian Detective Services) behavior report directly to the AISP at admin@aisp.asn.au

If his own staff and clients are reporting this why is nothing being done? He needs to be accountable for his actions IMMEDIATELY!

This report was posted on Ripoff Report on 05/09/2013 04:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mark-grover/melbourne-other-3163/mark-grover-aka-mpol-group-aka-mpol-corp-aka-victorian-detective-services-aka-global-det-1049704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 General Comment

Josh- Australia

AUTHOR: Josh - (Australia)

 What an absolute disgrace to the Industry. Glen Stapleton has continued to rip people off since the days of taking over a partial body of Mpol group. Named it Mpol Corp and ran the business for a period of time promising to honour outstanding debts to Investigators, if they continued to work for him. Well this was not the case and deceived many and did not honour a lot of debts. He managed to have money for boats, and a lifestyle. Glen Stapleton then moved to Phillip Island and which comes at a cost to relocate but still no payments . Strangely enough he has then renamed the business to Bass Coast Investigations. This too comes at a cost to rename, Stationary and everything else that comes with it, but still no monies being paid out. The recent liquidation of Bass Coast Investigations does not happen over night, but yet continues to trade, accept work from the VWA, Insurers and private work, but not making payment owed to Investigators! How surprising is this? Glen Stapleton does have an affiliation with disgraced Mark grover, as Bass Coast Investigations was listed on Mark Grovers application for bankruptcy that was filed as a director. Funny how Glen Stapleton has appeared now as being a director of this company. I certainly hope ASIC, Victorian Licensing, insurers and anyone else looks into this as there are many Investigators owing a lot of money, whom they have a family to support

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#2 Consumer Comment

MPOL Corp is bankrupt

AUTHOR: John - (Australia)

For those who are still interested.

Bass Coast Investigations Pty Ltd (formerly known as MPOL Corp, MPOL Group, Surfact Investigations, Holmes Detective etc) is going into liquidation. Company’s web-site has been shut down. Glenn Stapleton and Linda Stapleton LinkedIn profiles have been removed as well. 

ASIC report below:

ACN: 161 285 132
ABN: 51 161 285 132(External Link)
Registration date: 19/11/2012
Next review date: 19/11/2016
Status: External Administration
Type: Australian Proprietary Company, Limited By Shares
Locality of registered office: CARNEGIE VIC 3163
Regulator: Australian Securities & Investments Commission
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#3 REBUTTAL Owner of company

In the interests of the complete story being presented

AUTHOR: Glenn - (Australia)

In the interests of the complete story being presented I thought some people might want to know that there was a hearing on 10 June 2015 for C1203/2015 Hudson Investigations Group v MPOL Corp Pty Ltd and the case against MPOL Corp was dismissed in its entirety by VCAT because MPOL Corp Pty Ltd is not and never has been MPOL Group Pty Ltd. It is a completely different entity, and is not in any way responsible for contractor payments or debts incurred by Mpol Group Pty Ltd. This is simply because MPOL Corp Pty Ltd is not and never was part of or related to Mpol Group Pty Ltd.


I took on payments owed to contractors by Mpol Group Pty Ltd as a sign of goodwill and in good faith even though, as was confirmed in the VCAT decision of 10 June 2015, MPOL Corp Pty Ltd had no relationship with the contractors and no obligation to make payment to them whatsoever. MPOL Group Pty Ltd was an entirely different entity to MPOL Corp Pty Ltd and has no relationship to MPOL Corp Pty Ltd at all as I have stated numerous times. The continual slander and attempts to derail both myself and MPOL Corp Pty Ltd are unwarranted and misdirected.


MPOL Corp Pty Ltd and I personally have been subjected to false and derogatory comments by uninformed malicious trolls who will not hesitate to descend to any new low level of behaviour to spread their toxic rubbish. As just one example, we have had contractors who have altered invoices they previously sent to Mpol Group Pty Ltd into the name of MPOL Corp Pty Ltd and have sought to fraudulently obtain payment from our accounts department. That activity speaks volumes for the lowlife characters involved.

The fact that these disgruntled and ill-informed trolls anonymously hide behind sites such as this and wont substantiate or back up their claims and certainly do not check or verify their statements does not reflect well on their capabilities as investigators.

At the risk of repeating myself, MPOL Corp Pty Ltd is under no obligation whatsoever to make payment for debts to investigators who have not done any work for it and who were owed money by Mpol Group Pty Ltd. Having made payment previously as a gesture of goodwill, I am now in the position of having to reconsider the decision to do so.   

I sincerely apologise to those good and honest investigators who have now been affected by the actions of a few, maybe you can sue them for your losses.

As I have stated before, Vic police and other government agencies have checked and cleared me of any association with Mark Grover or Mpol Group Pty Ltd.

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#4 Consumer Comment

C1203/2015 Hudson Investigations Group v MPOL Corp P/L

AUTHOR: Observer - (Australia)

Hey guys!

You may be interested to know about upcoming court hearing on the matter of Hudson Investigations Group vs MPOL Corp / Glenn Stapleton. Ian Hudson is suing MPOL for non-payment of his services. The hearing is set for 10.06.2015 at 2:00PM. Fore more details go to VCAT web-site: http://www.vcat.vic.gov.au/hearings/daily-hearings 

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#5 UPDATE Employee

My two cents worth again

AUTHOR: fedup - (Australia)

I love the fact that these public forums can allow people to make comments without the need to have any fear that the comments they are making need to be substantiated or even have one bit of truth in them.  It makes for interesting reading that way, and as they say, never let the truth get in the way of a good story. 

I was one that was paid in full by Glenn Stapleton, as he says, by taking on the debt of the previous owner, and i am pretty sure that associates of the writer, if not even the writer, of the derogatory comments was also paid in full any monies owed.  So i dont see what your problem is.  As has been stated here, Glenn did not have to pay out debts he did not incurr, but did so in good faith, he has not purchased a property or a large boat, not that that is anyone's business anyway, as he is not the one that incurred the original debts!!  I find it amusing that you have nothing better to do than to write articles that are really of no value, not to mention articles that suffer from lack of truth and appear to only be written in order to show that for some reason you have a personal bitter grudge against the Mpol business.   Maybe if you were to allocate some time into finding out the real truth then your articles might be of some worth.  Get over your grudge, find out the truth and move on, it is too easy to write rubbish in an attempt to cause problems.

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#6 REBUTTAL Owner of company

Some truth for digestion

AUTHOR: Glenn - (Australia)

Here is some truthful information for this site. When Mpol Group went into liquidation we advised all the investigators that we would honour the debt they racked up with Group out of profits from Mpol Corp Pty.  Didn’t hear one complaint about this??

 After 2 years we have paid out $119,259.02 to those investigators, we didn’t hear any complaints about that either???   This excludes other debts that were taken on at the time. We are still doing this with the final few, as we intend honouring our commitment.

So take this on top of day to day accounts, yes we struggle but at the end of the day we will complete our goals.

“”That investigator should suffer for the previous Businesses errors.””  

It’s the only reason we took this on. I have been in this industry for 25 years both a contractor and then manager for other firms. In my own personal knowledge of this industry, Contractors in Victoria especially should recall other instances where contractors weren’t so lucky.

 So rather than rubbishing me and Mpol Corp which neither myself nor the company has anything to do with the former company or its owner.  We don’t want a pat on the back just the right to work and operate without this continued deformation and execution. If you are at all honest and have any Integrity You should be supporting us as we have done quite a bit for the contractors effected by the liquidation of Mpol Group were as we could have let them all go scrounge for the money from liquidators.


 Who would have got burnt then??  


Glenn Stapleton



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#7 REBUTTAL Owner of company

Directors response

AUTHOR: Glenn - (Australia)

Ok  for your information I rent the house im in I dont own it you idiot!   secondly my boat well its worth 1,000.00 again get your facts right> I bought it of ebay and did it up.

So this is where I am now,   given this entire bullshit that keeps appearing her from so Cclled  investigators  who slag off with no idea of what they are talking about this is now going to be a leagal issue.

Those that  have defamed me hereby put on notice  that I will not tollerate anymore lies.  Shame none of you can put your name to your so called intelliegence.  lets see how you go now enough is enough and bear it upon you what happens next. This will be reported to the authorities. 

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#8 Consumer Comment

Crime Does Pay!

AUTHOR: KAT - (Australia)

While Mark Grover is trying to avoid jail and spending tens of thousands of dollars on lawyers, his partner in crime Glenn Stapleton is enjoying himself at Philip Island where he purchased a nice property and a luxury boat. Well done guys! Deceived ones should be happy that their money was well spent.


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#9 Consumer Comment

Empire collapses?

AUTHOR: Sleuth - ()

MPOL Group/MPOL Corp has not paid sub-contractors for a few weeks now. Some guys got burned again.  Beware!


Fedup, how is you ‘career’ at MPOL going now?

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#10 General Comment

Reguest for contact from subcontractors of Mark Grover

AUTHOR: Licensing Regulation - ()

 Due to complaints received any individuals who have been asked to carry out work by Mark Grover or Detective Services should immediately make themselves known to the Licensing & Regulation Division on 1300 651 645 or at licensingregulation@police.vic.gov.au. Mark Grover (trading as Detective Services) does not hold a business licence and should not be engaging the use of subcontractors to carry out work. We are unable to follow up these complaints without further assistance from those effected by this. All communication will remain anonymous.

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#11 UPDATE EX-employee responds

You must be new to the industry.

AUTHOR: hypnotictortoise - ()

I can assure you the complaints being registered by sub-contractors are absolutely true. The fact you seem to be completely unaware of the history and the fact you are working for MPOL Corp would indicate you are brand new to the industry. I would also point out the fact that you have been paid, is in no way evidence that others have also been paid.

Let's get this straight.  When a company - such as MPOL - gets a bad name, clients will take their work to other firms who they consider to be trustworthy.  Consequently, said firm will start trading in an illiquid, if not insolvent state, and in turn you will have a situation where they are constantly late in payments to their sub-contractors.

Whilst I saw the writting on the wall and left before it was too late to recover the money that was owed to me, I know quite a few very capable and experienced investigators who have been burned, both by Mark Grover and by Glenn Stapleton.

Best of luck with your 'career'.

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#12 UPDATE Employee

My two cents worth

AUTHOR: fedup - ()

I work for MPOL Corp and I have been paid for all work I have undertaken.  I believe most of these complaints are written by people that have a hidden agenda.  Certain people have "gone out on their own"  and are not capable of being sucsessful by their quality of work so therefore have chosen to cause problems for companies that have been sucessful in the past. 

They have created Facebook pages and attempted to slander others in order for them to gain benefit.  Maybe their time would be better spent improving the services they offer instead of rubbishing others with so called facts, which are nothing more than fallacies.

I have nothing to gain by writing this, I am just fedup with hearing and reading all the so called facts, that I have decided to add a few facts to the argument.  The only difference is mine are true.  I work, and continue to work for Mpol Corp, of which Mark is not a director. I have been, and continue to be paid.   To all the stirrers why dont you concentrate on your own problems and rectify your mistakes and then you might be able to get some work and stay off social media sites talking rubbish.

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#13 Consumer Comment

MPOL not paying subcontractors

AUTHOR: glasshouses - ()

warning for other subbies looking to do work for MPOL & Glenn. They stopped paying there subcontractors! The typical excuses saying they wont pay us until they get payed by there client.  NOT GOOD ENOUGH.  Glenn you come on here and distanc yourself from Mark but you are no different - pay the people who do your work.

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#14 REBUTTAL Owner of company


AUTHOR: Glenn - ()

NSW Investigator,

Firstly, no family members are shareholders, Secondly yes I did work at Mpol Group, so did a lot of others, I wasn’t the one in charge that ran it into the ground and if it wasn’t for my efforts in the dying days a lot of investigators would have lost out.  I purchased the work cover units, to keep the staff and the myself in a job.  You are seriously under informed and frankly, insulting submitting this uninformed crap, no doubt you’re doing so on behalf of a competitor? 

All licences and registrations are in my name only, you twit.  Vic police and other government organisations have cleared me of any association with Mpol Group, so what you are saying is that their wrong and you know better or are you just throwing mud hoping some sticks? Not the first time this has occurred and won’t be the last. However, just be sure of your fact’s as its yourself that you are making look ridiculous.  

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#15 Consumer Comment

Mark Grover no longer has a licence

AUTHOR: newcomer - ()

Mark Grover had his private investigation licence taken off him and is not able to offer private investigation services.  This can be confirmed on the public security register here: https://www.police.vic.gov.au/LARS/LARS.asp?File=/components/screens/psinfp03/psinfp03.asp

The company "Detective Services" is unlicenced and should not be trading or advertising in any form.

You cannot advertise or in any way indicate a willingness to engage in the business of a private security operator without the required licence/registration.

The practice of submitting for tenders, distributing pamphlets, placing advertisement and/or similar prior to the granting of a licence/registration is a breach of Section 6 or Section 10 of the Private Security Act 2004 and carries a maximum penalty of 40 penalty units.

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#16 Consumer Comment

Connection to MPOL Corp

AUTHOR: nswpi - ()

sure im not the only one to investigate what glenn has said below.

ASIC records show company office holders of MPOL Corp share the same surname of Grover (wife/family member?) and another is on Marks Linkedin as giving him a reference (girlfriend/misstress?)

Same phone numbers, email addresses, moving a couple of doors down from mpol office.  You even used to work at mpol group?

mpol corp was shortly known as surefact now holmes detective agency?



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#17 REBUTTAL Owner of company

Mpol Corp pty Ltd

AUTHOR: Glenn - ()

Dear all,

My Name Is Glenn Stapleton and I am the Managing Director of Mpol Corp Pty Ltd

I wish to clarify a few points regarding the inclusion of MPOL CORP in this matter, although I agree to freedom of Speech I strongly disagree with the content included in this report referring to myself and Mpol Corp Pty Ltd.  

Mpol Corp Pty Ltd does not have any association with Mr Mark Grover formally of Mpol Group and any investigator with any experience would have researched the facts first before making such unfounded comments.  Further if this person did eventually find the facts one would think if he she had any integrity they would again update the site to reflects the true facts.

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#18 Consumer Comment

Mark Grover - Appearing on fraud charges Melbourne Magistrates Court

AUTHOR: Blacklisthim - ()


Mark Grover is to appear at Melbourne Magistrates Court on 20th September in relation to theft and fraud charges.  Details as follows:
09:30 AM
CASE #: D12646388
Magistrates Court of Victoria
233 William Street, MELBOURNE




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#19 Consumer Comment

Taxation Office v Mark Grover


Details of the Australian Taxation Office vs Mark Grover (Detective Services) filed in the County Court can be located here:


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#20 Consumer Comment

Mark Grover - BANKRUPT

AUTHOR: Huxley - ()

Mark Andrew Grover, formally of Victorian Detective Services and now operating under "Detective Services" has been served bankruptcy papers following a judgment awarded against him.

Progress on this bankruptcy can be found here:


Details of the Judgment are as below:

Between 17 September 2012 and 24 December 2012, and without the knowledge or consent of the plantiff, the Defendant (Mark Grover) paid to himself, or to a third party, monies belonging to the plantiff totalling $124,400.00 and thereby misappropriated those monies.

The defendant (Mark Grover from Detective services) withdrew the following amounts on the following occassions from the plaintiff's Westpac business cheque plus account:


17 Sept 2012 - Cash withdrawal from 114 William Street ($10,000)

17 Sept 2012 - Cash withdrawal from Port Melbourne ($10,000)

27 Sept 2012 - Cash withdrawal from Port Melbourne ($10,000)

12 Oct 2012 - Cash withdrawal from Coburg ($5,000)

15 Oct 2012 - Cash withdrawal from Richmond ($4,000)

15 Oct 2012 - Cash withdrawal from South Melbourne ($8,000)

22 Oct 2012 - Cash withdrawal from Dandenong ($3,000)

22 Oct 2012 - Cash withdrawal from Dandenong ($7,000)

23 Oct 2012 - Cash withdrawal from Dandenong ($5,000)

24 Oct 2012 - Cash withdrawal from Chadstone Centre ($7,000)

29 Oct 2012 - Cash withdrawal from Richmond South ($5,000)

8 Nov 2012 - Cash withdrawal from Richmond South ($5,000)

9 Nov 2012 - Cash withdrawal from Abbottsford ($7,500)

12 Nov 2012 - Cash withdrawl from QV Village ($6,500)

14 Nov 2012 - cash withdrawal from Bourke Street ($1,200)

19 Nov 2012 - cash withdrawal from Wales Street ($700)

10 Dec 2012 - Cash withdrawal from Abbottsford ($1,500)

21 Dec 2012 - Cash withdrawal from Richmond South ($9,000)

24 Dec 2012 - Cash withdrawal from Abbotsford ($9,000)

24 Dec 2012 - Cash withdrawl from Chadstone Vic ($10,000)

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#21 Consumer Comment

MPOL / VDS acting in bad faith

AUTHOR: investigator - ()

To clarify:

MPOL now continues to trade under the newly registered company "MPOL Corp Pty Ltd"

Victorian Detective Services continues to trade under the newly registered company "Private Detective Services Pty Ltd" trading as "Victorian Detective Services" (Business name only).

Don't be fooled by these smoke and mirror tactics.  

THIS IS ACTING IN BAD FAITH. If the companies have been run into the ground nothing will change just because they change the company structure.  My suggestion like the others below is to attend the creditors meeting and continue to inform licensing of what is occurring.  They may not be aware of this attempt to hide from their obligations.

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#22 Consumer Comment

Liquidation of MPOL and Victorian Detective Services

AUTHOR: horsemonkey - ()

MPOL Group Pty Ltd, MPOL (NSW) Pty Ltd and Victorian Detective Services have all entered into liquidation.

Confirmation of this can be found here:


and here:


and here:


As a creditor you will need to attend the creditors meeting:

GS Andrews Advisory
22 Drummond Street 
Carlton Vic 3053

Meeting date:
07 June 2013

Meeting time:

To continue trading, due to MPOL Group being insolvent, they have created another entity in the form of MPOL Corp.  This goes against the spirit of the Corporation Act to stop insolvent businesses from operating when they have proven they are incapable of running a business.  Nothing has changed - just the business name. If Mr Stapleton is now the Director then he must have deep pockets as they'll come after him if Mr Grover declares bankruptcy.  Either that or he's a fool who took on a title without realising the heavy liabilities of being a Director.

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#23 General Comment


AUTHOR: Investigatoroz - ()

You should contact the Victorian Police as they are the licensing body and they take complaints into account when opting to re-license investigators:



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