Complaint Review: Mark Hopkins Intercontinental Hotel - San Francisco California
- Mark Hopkins Intercontinental Hotel Number One Nob Hill San Francisco, California U.S.A.
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- Category: Hotel
Mark Hopkins Intercontinental Hotel ripoff did not honor room reservation San Francisco California
I made reservations at the Mark Hopkins Hotel in San Francisco in February 2004. Because of illness, I cancelled these reservations 60 days prior to my expected arrival in late July.
At the time I called in the cancellation, I was told my credit card would be credited for the $292.46 room deposit made in February; they did not credit my card. I called them and they assured me I could use the credit within a year. Before the year was up I called them to make reservations in 2005 and was denied the credit. I wrote letters to the hotel and my credit card company asking to be credited, I never was. They are a dishonest establishment, so be warned.
Richard
Plano, Texas
U.S.A.
This report was posted on Ripoff Report on 12/13/2005 06:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mark-hopkins-intercontinental-hotel/san-francisco-california-94108/mark-hopkins-intercontinental-hotel-ripoff-did-not-honor-room-reservation-san-francisco-ca-167820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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