Complaint Review: Market Tools - San Fransico California
- Market Tools 150 Spear Street San Fransico, California United States of America
- Phone: 415-957-2200
- Web: www.zoompanel.com
- Category: Questionable Activities
Market Tools Zoom Panel Account was deactivated. Member for years, Built up points to redeem. Emails and calls not returned. San Fransico, California
*Author of original report: Markettools-zoom panel resolved
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Was a member of Zoom for years. Attempted to redeem some points and it did not accept my password. Did receive a reply with my password. Tried again to find my account was deactivated. I know they can do this if you have not been ACTIVE but I had my last survey this month. Also referred someone within the 3 month period too.
Never had a problem with them before so was surprised when I did not receive any response from my emails inquiring what was going on. Phone calls were useless since you do not get a live person. 24/7 tech service was useless since they did not respond to my emails. Not sure if I was booted out because I finally manage to build up points ? Or was this a way to screw me out of my points . Would love a answer.
This report was posted on Ripoff Report on 09/19/2011 03:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/market-tools/san-fransico-california-94105/market-tools-zoom-panel-account-was-deactivated-member-for-years-built-up-points-to-rede-778645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Markettools-zoom panel resolved
AUTHOR: Rose - (United States of America)
SUBMITTED: Tuesday, September 20, 2011
MarketTools called me and emailed. They have corrected the problem and reactivated my account. Person who called was very polite and ensure me any problems to contact them again via email.
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