• Report: #798480
Complaint Review:


  • Submitted: Tue, November 15, 2011
  • Updated: Tue, November 15, 2011

  • Reported By: Anonymous — Ashland Oregon United States of America
510 E. Timpanogos Pkwy Bldg S Orem, Utah United States of America

Marketecture Extreme neglect and false advertisement Orem, Utah

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

We hired Marketecture in the spring of 2010 to develop an ecommerce website for our company. We were asked to pay up front for the website via credit card over the phone. We were never sent a service agreement, invoice, or receipt of any kind. Absolute stupidity on our part. After nearly six months of frustrating calls and emails we finally learned that the company did not intend to develop the site as we requested. They finally noted that they did not have the capability of designing the type of site we requested despite the services being listed on their website as services offered. A customer service representative told us they may add those services in the future, but did not know when. After a great deal of complaining, Marketecture refunded a portion of our cost, but could certainly offer back the six months we lost working with them. We are grateful for the partial refund, acknowledge our absolute ignorance in working with a web developer without a detailed service agreement, but wish to help others avoid a similar problem.

This report was posted on Ripoff Report on 11/15/2011 10:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/marketecture/orem-utah-84097/marketecture-extreme-neglect-and-false-advertisement-orem-utah-798480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Marketecture

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?