Complaint Review: Marlo Furniture Store - Alexandria Virginia
- Marlo Furniture Store 5650 General Washington Drive Alexandria, Virginia USA
- Phone: 703-941-0800
- Web: https://www.marlofurniture.com/
- Category: Specialty Stores
Marlo Furniture Store Marlo Marlo Furniture Store Sold me a Fake Leather Sectional as Real Leather Alexandria Virginia
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Three years ago I purchased a red leather sectional for $1,500 as advertised by the store and sales person. Two years later, the one side I use flattened and it started to show cracks. The color also began to peal off. I waited until this week to finally get it fixed. I contacted Marlo and they said that they would not service it even if I am willing to pay out of pocket because they would be liable after it. As a result, I consulted with two other repair shops and they say that there is no solution for the sectional. It cannot be repaired because although Marlo advertised it and sold it as leather, it is NOT leather at all. It is some type of fabric that mimics leather and cannot be restored. It has to be thrown away. Re-upholstering it would cost me more that what I paid for it. This is an unacceptable business practice. I will not purchase anything else from Marlo Furniture, ever.
This report was posted on Ripoff Report on 07/21/2017 03:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/marlo-furniture-store/alexandria-virginia-22312/marlo-furniture-store-marlo-marlo-furniture-store-sold-me-a-fake-leather-sectional-as-re-1387241. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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