• Report: #145677
Complaint Review:

Marlo Furniture

  • Submitted: Fri, June 10, 2005
  • Updated: Fri, June 10, 2005

  • Reported By:Glen Burnie Maryland
Marlo Furniture
Contee Rd Laurel, Maryland U.S.A.

Marlo Furniture shoddy sofa and poor customer service Laurel Maryland

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

On December 2004, my mother was very thoughtful to by me a brand new sofa from Marlo Furniture's Laurel store for my Christmas/housewarming gift for my new apartment home. It was a nice comfortable couch until two months ago. The fabric from my seat casings started to unravel.

I have contacted Marlo's customer service so they have sent out a technician to my apartment to have a look at the seat casings. The technician told me that he will contact the manufacuturer the order new seat casing and he will give me a call when he got the word either way.

I have contact Marlo customer service in May 2005 and they told me that they are still waiting for word about my seat casings. On June 7, 2005, I have called back and they said that my casings were discontinued, therefore I needed to reselect another sofa at the equal or lesser value of the sofa I have now.

I have visited the Laurel store, and looked for a new sofa and I have noticed two different prices for the same exact sofa in the showroom and in the clearance section. I think that they are trying to push out the couches in the clearance section because they are in poor quality or closing out the model.

They said that I must pay the difference if I reselect a sofa that is great in value. I should be able to choose any sofa for free of charge regardless of value.

Glen Burnie, Maryland

This report was posted on Ripoff Report on 06/10/2005 08:20 AM and is a permanent record located here: http://www.ripoffreport.com/reports/marlo-furniture/laurel-maryland/marlo-furniture-shoddy-sofa-and-poor-customer-service-laurel-maryland-145677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Marlo Furniture

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?