Report: #960467

Complaint Review: Martinelli Investigations, Inc.

  • Submitted: Fri, October 26, 2012
  • Updated: Tue, November 27, 2012
  • Reported By: Jack — Cadillac Michigan United States of America
  • Martinelli Investigations, Inc.
    485 South Perry St., Suite D
    Lawrenceville, Georgia
    United States of America

Martinelli Investigations, Inc. Robin Martinelli Massive ripoff. Unkept promises. Huge over charges. Lawrenceville, Georgia

*Author of original report: More Martinelli BS

*REBUTTAL Owner of company: Response to Cadillac Jack

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Robin Martinelli uses high pressure scare tactics to get persons in a desperate situation to sign an expensive retainer agreement. She makes endless promises of thing she will do & then does almost non of them. She massively over charges for services. She took $20,000.00 & the only useful thing she provided was the name of a good attorney. She promised to set up a secure web site for the client to see reports of her investigations & interviews & didn't do it. She promised to get phone & texting records of an individual & didn't do it.

She promised to send a professional final report of her investigations & interviews & a copy of a police interview DVD to her clients & didn't do it. She took a large amount of photo & vidieo evidence from her clients & promised to organize it for court & didn't do it. The client's attorney had to force her to turn it over. She over charged for services. The client had a signed retainer agreement stating thr rate for automobile travel would be $.60 per mile. She charged $1.00 per mile for an overcharge of $152.80.

She made a very expensive investigative trip to Michigan, at the client's expence, & took her teenage daughter along. She stated on multiple occasions, in front of several people, that she was only charging for her daughter's time, who she said was the "lead investigator", on the trip & not her own. She then invoiced for 30 hours of her own time on the trip for an overcharge of $4,650.00. She was notified in writing of the overcharges. She has not made any refund or responded in any way. She will not return phone calls. She also charged a massive $4,805.00 to "prep" for hearings for which she provided nothing.

Unless you want to be hugely ripped off of your money & get nothing to show for it, stay away from Martinelli Investigations.
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Updates & Rebuttals


#1 Author of original report

More Martinelli BS

AUTHOR: Jack - (United States of America)

Another load of Martinelli BS. I AM a part of the client family & connot believe a word she says. All you get is deception, hype, spin & self promotion. She has done NOTHING to address any of our issues & concerns. She is the most over priced & most unprofessional person I have ever dealt with. Do not hire her unless you want someone who will over bill, over charge & then completely fail to refund the over charges, do very little of what she promises & live it up on your money.
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#2 REBUTTAL Owner of company

Response to Cadillac Jack


Martinelli Investigations, Inc. takes comments, reviews, and compliments very seriously. We appreciate your feedback.  

This particular case is currently active, and in the beginning stages of an ongoing court case. Martinelli Investigations, Inc. cannot respond publicly as it might put our clients and/or their family in jeopardy with the court of law. Since our firm cannot respond publicly, we welcome you to contact the lawyer on our case. You may also email our firm. The email address may be found on our company website               

What Martinelli Investigations would like to say publically is our firm acts with integrity and honesty. We value our clients and deliver on all commitments in a timely manner.  

Our reputation is the only way weve been able to grow our business over the last few decades.

Again, we sincerely appreciate your feedback and will address all of your claims.

Sincerely,  Martinelli Investigations, Inc.

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