Report: #1018902

Complaint Review: Martins Towing

  • Submitted: Fri, February 22, 2013
  • Updated: Fri, February 22, 2013
  • Reported By: Justin J. — San Luis Obispo California United States of America
  • Martins Towing
    2146 Parker St Ste D4
    San Luis Obispo, California
    United States of America

Martins Towing Quoted me $270, but charged me $370. San Luis Obispo, California

Show customers why they should trust your business over your competitors...

I understand that many people are not happy when they get their cars
towed.  But this company has proven to me that their horrible ratings are completely justified.

I parked at 10:56 PM on Sunday, my car was
towed at 11:20 PM (according to the driver I spoke with.)  Such a short time seems suspicious already.  

Then, when I called them up over the phone on Sunday, I was told that
I could come in that day and pay $315 due to an "after hours fee," or wait until
Monday and pay $270. Since I am a staving college student, I decided to wait.  

When my friend who drove me parked in their lot, they were completely closed.
 We had to wait around for the driver to show up and let us in to the
office- at 1:30 in the afternoon.  The driver whose name was Mark I
believe told me it was now going to cost $370. When I asked about the
discrepancy with the price he quoted me over the phone, he said "I made a
math mistake."  I probed a little further, and he said, "Well, I
thought it was only two days, but it turns out it was towed on Saturday
at 11:20, so 3 days of towing means $370."

I then threatened to talk to his manager because as clearly posted on the wall, an extra day
of storage should only cost $55.  His response was "I guess I made
another math mistake," referring to the $270 he quoted me over the phone.

Either he made two "math mistakes" in simple addition or he lied about the price.

See their Yelp reviews: http://www.yelp.com/biz/martins-towing-service-san-luis-obispo-2

(805) 543-1167

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This report was posted on Ripoff Report on 02/22/2013 08:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/martins-towing/san-luis-obispo-california-93401/martins-towing-quoted-me-270-but-charged-me-370-san-luis-obispo-california-1018902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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