Complaint Review: Masley Associates
Masley Associates WRONGLY OVERCHARGED ME AND NEVER WANTED TO REFUND ME Fountain valley California
*UPDATE Employee: Accounting / Integrity
*REBUTTAL Individual responds: There was a credit card error and your money has been refunded
I contacted this Company for problems with connenting new wireless devices (computer, printer, etc..) Ed McElroy from this Company came to work at my computer. Hourly rate was $ 75.00. He had worked 5 hrs ($375.00) At the end he asked me for my credit card which I gave him to charge for the hours he had worked for me. The total was $ 375.00. He said the charge had not gone through. He came back the next day to work some more (2 hrs=$ 150.00) and this time he charged my credit card for $ 525.00 (for the 2 times he came out totall 7 hrs). I later found out that the first time he charged my credit card the charge had gone through, so I asked him several times for a refund of the $ 375.00 (that now were included in the $ 525.00 charge). Ed Mc Elroy never refunded me the money. Unprofessional and dishonest. A total rip off. Stay away from this company.
This report was posted on Ripoff Report on 02/11/2014 10:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/masley-associates/fountain-valley-california-92708/masley-associates-wrongly-overcharged-me-and-never-wanted-to-refund-me-fountain-valley-ca-1122967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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