Report: #1040785

Complaint Review: Massage envy

  • Submitted: Thu, April 04, 2013
  • Updated: Mon, May 06, 2013
  • Reported By: Jamie — Puyallup Washington
  • Massage envy
    4423 S Meridian Suite A721
    United States of America

Massage envy DONT UPHOLD CONTRACTS , Internet

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I got a contract with Massage Envy a year ago. I was just told that i was not allowed to get massages by my Doctor for medical reasons. Massage envy will NOT let me out of the contract even though i have the doctors notes. There contract states that the membership may be cancelled if you have a doctors note and its for medical reasons.  When i called they told me that it was only allowed if you are permanently disabled. NO where in the contract or any of the paperwork was that stated. The corporate office will not respond.  It is WRONG

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