Complaint Review: Massage Envy - Oklahoma City Oklahoma
- Massage Envy 10700 Pennsylvania Avenue Oklahoma City, Oklahoma USA
- Phone: 405 273 3345
- Web: massageenvy.com
- Category: Massage Therapists
Massage Envy Membership for a massge parlor that is impossible to get out of without a doctor's note Oklahoma City Oklahoma
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I bought a 12 month membership to Massge Envy. The benefits were supposed to be that members receive priority over non-members and therefore do not have to book a massage weeks in advance. I was told that members don't have to wait, and that a therapist should be available to me within an hour. However, whenever I call--even 3 or 4 hours in advance--they usually say that they don't have any therapists available. Additionally, the employees who take phone calls are very rude. I do not like their service and do not find the membership to be worth the money. However, they will not allow me to cancel my membership without a not from my personal physician saying that I no longer require their services. I do not receive Massage Envy's services for medicinal reasons. I was not sent to Massage Envy by my doctor's recommendation. If this were a legitimate medical establishment, my health insurance would cover the cost. I have found out that Massage Envy does terrible business and makes it impossible for members to cancel their memberships. Why can I cancel a prescription from my pharmacist without a physician's note, but I can't cancel a membership to Massage Envy?
This report was posted on Ripoff Report on 01/24/2014 02:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/massage-envy/oklahoma-city-oklahoma-73170/massage-envy-membership-for-a-massge-parlor-that-is-impossible-to-get-out-of-without-a-do-1118225. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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