• Report: #984196
Complaint Review:

Massage Envy

  • Submitted: Wed, December 19, 2012
  • Updated: Wed, December 19, 2012

  • Reported By: Kasi — Spokane Washington United States of America
Massage Envy
920 East Hoerner Avenue suite 100 Spokane, Washington United States of America

Massage Envy Owner lying about details in contract Spokane, Washington

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This company is awful! The OWNER of the massage envy lied about what the terms of the contract were. She knew I was in a hurry, was very push, and told my friend and I that we could cancel our memberships whenever we wanted to. A month later, I go to cancel, and her assistant tells me it's a 12 month membership, and I'm STUCK with it, and if I don't pay, they'll send me to collections! They then call another month later saying I can pay a cancelation fee of 100$, or get a doctors note? The owner NEVER called me back like I was told she would, and they wouldn't have her talk to me. This company is a RIP off, with entry-level massage therapists. DO NOT SIGN THE CONTRACT NO MATTER WHAT THEY TELL YOU!

This report was posted on Ripoff Report on 12/19/2012 12:44 AM and is a permanent record located here: http://www.ripoffreport.com/reports/massage-envy/spokane-washington-99218/massage-envy-owner-lying-about-details-in-contract-spokane-washington-984196. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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