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Report: #1257117

Complaint Review: Match.com Dating Website Review - Internet

  • Submitted:
  • Updated:
  • Reported By: Sharpdressedman — Los Angeles California USA
  • Author Confirmed What's this?
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  • Match.com Dating Website Review Internet USA

Match.com Dating Website Review Match.com, L.L.CMatch.com Global Services Limited Deceptive Billing, Auto Renewal 8800 West Sunset Blvd. West Hollywood, CA 90069 California

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Match.com Review: Deceptive Billing Practices

This is match.com's review for their billing practices and online dating services. Match.com offers online or internet dating services nationwide. As for the quality of their service, their matching technology is not worth the money. Although they are popular, their technology does a poor job of matching qualified canidates. I was amazed how poor some of the suggestions were.

I was unaware of an auto renewal.

There is no opt of auto renewal for match.com other than to cancel which is entirely misleading. Furthermore, If your using their app, your never technically signed out.  Their customer Sevice is a disgrace. I've never received such an unprofessional and

Unauthorized Charges

I contacted match.com's billing department after learning about an auto renewal. 

We exchanged several emails.

Not only does this company not notify a charge went thru, they hide these terms. Furthermore, it's entirely unclear during signup. 

If there is an opt out button, I never saw one. 

How Match.com Operate and Work Against You

Match.com is Not Forthcoming On How They Work. You will be opted into an auto renewal. They want your money and will not ne forthcoming about charges to your account.

They do not clearly disclose this where it is visible.

Here Is What I Recommend:

  1. Make Sure It's Major Credit Card (easier to dispute)
  2. Mark Your Calendar for the Cutoff Date
  3. Make Sure to Confirm Cancellation
  4. Don't Expect An Email About The Renewal

This report was posted on Ripoff Report on 09/25/2015 09:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/matchcom-dating-website-review/internet/matchcom-dating-website-review-matchcom-llcmatchcom-global-services-limited-decepti-1257117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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