Matchcom Matchcom deception and fraud Dallas Texas

The Matchcom system is a big rip-off and scam. I just passed that 6 month date last week meeting all of the 6 month Guarantee criteria. The criteria is sending out 5 emails a month. However, I sent out about 50 emails a month and for each month and thus the system said I was doing good. However, at the end of the 6th month all of a sudden I did not qualify for some made up new reasons I never heard of and could barely understand the customer service representative when they tried to explain their false statements. Rather than get for free, I received a charge on my credit card of $143.97 for another six months. It was becoming a full time job talking to different customer service people who all had the same story of deception and putting me on hold for at least an hour or more each time I called. They read there "Script", handed down from upper management and probably have to comply or they get fired. As of August 2016, they have a new "refund system". When you try to use the new refund system, all of a sudden their big bully customer service rep gets on the phone and says "you are not entitled to a refund" due to some administrative mistake "you" made by not filling out some silly criteria and/or by not checking the vague box in the account settings. They won't admit they are wrong about anything. Don't bother fighting their scam like I did with 3 hours on the phone getting nowhere except in deeper confusion with their games. If you paid with a credit card, just call your credit company and dispute it, and have them not make payment to Matchcom. A good credit card company will usually be on your side.
THIS IS A SUPER SCAM! Boycott, and if affected by this scam, start or join a class action suit(s).