• Report: #413757
Complaint Review:


  • Submitted: Mon, January 19, 2009
  • Updated: Mon, January 19, 2009

  • Reported By:Orlando Florida
PO BOX 25472 Dallas, Texas U.S.A.

match..com WMV*Match.Com - Unauthorized charges made to my visa check card Dallas Texas

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I was online checking my bank account and found there were two unauthorized charges of $34.99 made to my account- 1/19 today. I did not authorize these charges and when I called Match.com customer service number listed on my bank account, they said they could not help me and I had to send an email to resolutions@support.match.com because they could not see anything on my account. This is very poor service and I am very upset that I could not talk to anyone in person and get this resolved immediately. I have not be an active member for over 2 years.

I have placed a freeze on my bank account and cancelled my card which has caused a great deal of inconvenience because now I have to wait 10 business days before I get a new card or have access to my account. I can't report match.com and these charges to my bank until tomorrow because it is a holiday. I have reported this incident to the Better Business Bureau. I am very angry about this. I am very concerned that my bank account and visa card have been compromised.

Orlando, Florida

This report was posted on Ripoff Report on 01/19/2009 10:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/matchcom/dallas-texas-75225/matchcom-wmvmatchcom-unauthorized-charges-made-to-my-visa-check-card-dallas-texas-413757. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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