Report: #1367779

Complaint Review: Match.com

  • Submitted: Fri, April 14, 2017
  • Updated: Fri, April 14, 2017
  • Reported By: Sherry — Malibu California USA
  • Match.com

    Internet
    USA

Match.com Overcharged and then kicked off for asking why los angeles California Internet

Show customers why they should trust your business over your competitors...

I was a member in good standing for 5+ years.  I noticed that my membership was more that the agreed upon amount.  I looked in my profile and saw I was being charged $27.54 to return message to non members for free.  I never authorized this charge.  Match would not help me with this so I inquired with American Express.  I didn't dispute the charge I filed an inquiry saying I did not recognize the charge.  Two days later I am locked out of my account.  I have sent several emails and called twice  I am given the same explanation every time.  My account is closed and I may set up a new account but in order to do so I need a new name and all new info.  Cannot use the same credit card, etc.  All this offer questioning $27.  After being off match for a week I noticed I hadn't even opened the last 50 emails.  Most of their profiles are fake so it's no great loss.  But if you join, watch their fees. They charged me for 3 years before I noticed it for something I never agreed to.  Why would I pay an extra $27.54 to write back (for free) to members who have not paid? I'm done.

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This report was posted on Ripoff Report on 04/14/2017 03:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/matchcom/internet/matchcom-overcharged-and-then-kicked-off-for-asking-why-los-angeles-california-internet-1367779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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