• Report: #343646
Complaint Review:


  • Submitted: Tue, June 24, 2008
  • Updated: Tue, June 24, 2008

  • Reported By:Orlando Florida
match.com Nationwide U.S.A.

Match.com lack of customer service dating site Internet

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Trouble service received. I joined and after 3 days, I was uphappy with the site. I only elected to join for only a month. I personally don't think it's worth the money. I remembered hiding my profile until I decided I should simply cancel. Well, I decided to cancel a few days later. A month later I was billed. I didn't know I was billed until my card balance was off. I called and was I was told they did not a refund policy and talked about I was going to be charged unless I cancel subscription. I feel they offer poor customer service. No concern about their customer. Instead, was told their policy and what should have populated when I cancelled. Even when I wasn't using their service they refuse to give me my funds back. My warning for you is to make sure you thoroughly read all that writing....hidden in their writings--Note: they will keep racking up on charging your card and care less to refund the funds when you are not using their site. I believe they ripped me off.

Orlando, Florida

This report was posted on Ripoff Report on 06/24/2008 11:40 AM and is a permanent record located here: http://www.ripoffreport.com/reports/matchcom/nationwide/matchcom-lack-of-customer-service-dating-site-internet-343646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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