Mate1 took 49.99 from my credit card without authorization- this is theft Montreal Quebec Canada

We're sorry to hear about any disagreements or issues with our services.  Mate1.com is committed to finding a solution for its members and offers some of the best Customer Support available in the online dating industry, including 7-day-a-week toll-free phone support(1-888-688-4760, or 514 907-0015 if you are outside North America), round-the-clock email support support@mate1.com, as well as a live chat support feature available during normal business hours.Many similar sites offer
only limited support options, some lacking even a phone number to get in touch with their staff. Were even open for most holidays, and we post specific holiday hours directly on our Contact Us page when were not.

Please get in touch with our Customer Support team regarding any issues you are experiencing, or any technical difficulties you have encountered and we'll be happy to try and resolve them with you. That's what we're here for!

For your convenience, here is a direct link to our sites Help/Contact Us page, which contains most of our contact options.

http://www.mate1.com/nw/faq

For additional options, please access our Help/Contact Us page from within your account itself after logging in, which you can do from this link:

http://www.mate1.com/nw/login