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Report: #267849

Complaint Review: Mate1.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Atlanta Georgia
  • Author Confirmed What's this?
  • Why?
  • Mate1.com .mate1.com Internet U.S.A.

Mate1.com ripoff Internet dating site scam Internet Internet

*UPDATE Employee: Lots of Misinformation

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Alright, let's get to the chase. Here is how their scam works (atleast how it worked on me).
They advertise heavily on the internet with pics of sexy girls to lead traffic to their site. They state in their ads that it's only $1.99 for the first month for trial membership. So, guys would think, it's only $1.99, what the heck, I could cancel at the end of the month.

What they don't realize is that their trial membership automatically becomes full membership with a monthly fee of $50 at the end of the first month. Also, when people call in to cancel their trial membership just before the end of the first month, they will be told that it takes atleast two weeks to cancel the service. Which means, they can easily get atleast $50 out of everyone who goes for the trial membership.

Hatetobescammed
Atlanta, Georgia
U.S.A.

This report was posted on Ripoff Report on 08/15/2007 08:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mate1com/internet/mate1com-ripoff-internet-dating-site-scam-internet-internet-267849. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Lots of Misinformation

AUTHOR: Mate1 - (Canada)

POSTED: Tuesday, October 09, 2007

Mate1 does not offer a month long trial membership for $1.99. We offer a three day trial membership for $1.95. At the end of the three day trial, if the member hasn't canceled, his subscription will convert to a full monthly membership at $49.95 per month.

Cancellations do not take two weeks to process. They can be done instantly via the website or in a matter of minutes by calling our 1-800 number. Cancellations can also be submitted by email, but those might take up to 48 hours to be responded to. I suppose if a member submits his cancellation by postal mail, it might take two weeks for us to receive it but I doubt anyone would do that if we're just a phone call or click on a website away.

If you had called in to cancel, nobody should have told you it takes two weeks to process the cancellation. It only takes two seconds for them to press a button. I'd love to know who told you this, as it is completely untrue. If you can email me with the phone number you called from, and approximate date of the phone call, I would appreciate it so we can locate the recording of that phone call.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

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