Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #355572

Complaint Review: Mathis Brothers Indio, California - Indio California

  • Submitted:
  • Updated:
  • Reported By: Palm Desert California
  • Author Confirmed What's this?
  • Why?
  • Mathis Brothers Indio, California 81-410 Highway 111 Indio, California U.S.A.

Mathis Brothers Indio, California Mathis Brothers Ripoff continues Indio California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Mathis Brothers responded to the BBB complaint. Below is their response:

I want to assure you that no employee is ever instructed to lie. When dealing with imported product, made in China, we are subject to availability of their containers and ship times do change without notice to us. Also, every piece of furniture that is shipped to us requires some touch up.( IS DAMAGED) It goes into trucks and on ships and comes out of the box often with minor touch up repairs required to conceal any damage. We will be receiving another container in August.

I checked with the manufacturer and it is pushed back to the end of August now. We can exchange it when it arrives with the customers understanding it could be 6 weeks before we have it available. Our Ontario store is also out of stock and waiting on 2 containers.With the amount of trouble the customer has experienced and at least 6 more weeks before completion, I do not want to delay the customer getting their home office settled or any more frustration. I can pick everything up at their convenience and refund their money.

Bill
Palm Desert, California
U.S.A.

This report was posted on Ripoff Report on 07/25/2008 10:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mathis-brothers-indio-california/indio-california-92201/mathis-brothers-indio-california-mathis-brothers-ripoff-continues-indio-california-355572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now