• Report: #928715
Complaint Review:

Mattress 1 One

  • Submitted: Fri, August 17, 2012
  • Updated: Fri, August 17, 2012

  • Reported By: Mrs. Fisher — Palm Coast Florida United States of America
Mattress 1 One
1499 Palm Coast Pkwy NW Palm Coast, Florida United States of America

Mattress 1 One Mattress 1 One does not back up their warrantees Palm Coast, Florida

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We purchased a 1200.00 mattress set from Mattress 1 one in Palm Coast.  The salesman guaranteed the mattress would not indent for 7 to 10 years or full replacement mattress would be provided.  Three months after purchasing the mattress had two large indentations in it, preventing movement in the bed.  The store was called four times and corporate headquarters called once over a period of a year and a half.  We were told the manufacturer went out of business and they would do nothing to help resolve this issue, period. 

Our bed is practicalled unusable now, even after trying to fill the indents with foam padding.  The store will not offer any assistance, not even a reduced price on a new mattress, nothing.  We are out 1200 dollars and pretty much been told tough luck.


This report was posted on Ripoff Report on 08/17/2012 12:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mattress-1-one/palm-coast-florida-32137/mattress-1-one-mattress-1-one-does-not-back-up-their-warrantees-palm-coast-florida-928715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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