Complaint Review: Mattress Direct - Baton Rouge Louisiana
- Mattress Direct 9469 Airline Hwy Baton Rouge, Louisiana United States of America
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- Category: Customer
Mattress Direct Scamming, Disrespectful people Baton Rouge, Louisiana
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Just this year, I purchased a mattress from this company and I was told that I was under warranty and that I would have the full support of the management team. But, the product failed and I was given the run-around from the managers to the owners. I spoke to several people in management at the main office in Baton Rouge, only to be given false promises. This young female named Ty Hingle, to be specific stated that she was the owner but that there was nothing she could do to honor my warranty.
I then spoke to a very rude person by the name of Melissa who promised to return my call but never did. Every time I called to follow up, my call went straight to voice mail or she would 'conveniently' be on lunch!!! I was misled by this company who claims that they were a CHRISTIAN COMPANY, only to find out that they were only 'Christians' so they could take yourmoney. I should have gone to Sam's who has the same, exact product but a different name. I am a graduate of LSU university and I would like to warn all consumers to beware of the deceit that this company provides. Thank you.
This report was posted on Ripoff Report on 09/30/2011 09:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mattress-direct/baton-rouge-louisiana-70815/mattress-direct-scamming-disrespectful-people-baton-rouge-louisiana-783267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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