MATTRESS DISCOUNTERS ripoff ELIZABETH CITY North Carolina

I PURCHASED A KING SIZE SPRING HILL MATTRESS SET FROM MATTRESS DISCOUNTERS A LITTLE OVER A YEAR AGO, AND THE MATTRESS STARTED COMING APART. I CONTACTED THE STORE WHERE THE MATTRESS WAS PURCHASED AND IT TOOK THEM OVER TWO MONTHS TO GET A BED INSPECTOR OUT TO EXAMINE THE DEFECT. ONCE THE BED INSPECTOR ARRIVED HE INSPECTED THE BED AND INFORMED ME THAT I WOULD BE NOTIFIED BY LETTER AS TO THE RESULTS OF HIS INSPECTION. APPROXIMATELY TEN DAYS LATER I DID RECEIVE THE LETTER AND IT WAS FOUND THAT THE MATTRESS WAS DEFECTED AND WAS COVERED UNDER WARRANTY. I CONTACTED THE STORE AS INSTRUCTED BY THE LETTER AND A MATTRESS WAS SUPPOSED TO BEEN ORDERED THAT DAY AND I WAS TO RECEIVE THE MATTRESS AS AN UPGRADE TWO DAYS LATER. THE MATTRESS WAS NEVER ORDERED NOR DELIVERED AS STATED. I TALKED WITH THE DISTRICT MANAGER FOR MATTRESS DISCOUNTERS WHO WAS NO HELP AT ALL CONCERNING THE REPLACEMENT. I FINALLY OREDERED THE MATTRESS AND I WAS TO PICKUP THE MATTRESS ON TUESDAY, ORDERED ON FRIDAY. I CONTACTED THE STORE TO MAKE ARRANGEMENTS FOR PICKUP AND THE MANAGER DID NOT REALLY WANT TO TALK. SO I LEFT HOME AND ENROUTE I PHONE THE LOCAL POLICE DEPARTMENT TO HAVE AN OFFICER TO MEET ME THERE AT THE STORE. NOT ONLY WOULD THE MANAGER TALK WITH ME, NOR WOULD HE TALK WITH THE POLICE OFFICER. THE ONLY QUESTION THAT THE POLICEMAN AND MYSELF ASKED THE MANAGER WAS WHEN COULD I PICKUP THE REPLACEMENT MATTRESS. AGAIN, HE WOULD GIVE NO REPLY. HE ALSO ASKED THE POLICEMAN AND MYSELF TO LEAVE HIS STORE HE DID NOT WANT TO TALK WITH US. THE POLICEMAN INFORMED ME THAT IT WAS NOW A CIVIL MATTER AND THAT I SHOULD SEEK THE ADVICE OF THE MAGISTRATE. AFTER CONSULTING WITH THE MAGISTRATE A SMALL CLAIMS ACTION WAS TAKEN OUT AGAINST MATTRESS DISCOUNTERS AND WE'RE HEADED TO SMALL CLAIMS COURT. I WOULD LIKE OTHERS TO KNOW THE PRACTICES OF THIS BUSINESS, AND LEAVE THEIR DISCOUNTED PRODUCTS IN THEIR STORES. I SOLICT YOUR SUPPORT IN GETTING THIS INFORMATION OUT. THANKING YOU IN ADAVANCE. DENNIS L. GORDON

Dennis
ELIZABETH CITY, North Carolina
U.S.A.