• Report: #945212
Complaint Review:

Mattress Firm

  • Submitted: Sat, September 22, 2012
  • Updated: Sat, September 22, 2012

  • Reported By: Suzy H — LasCruces New Mexico United States of America
Mattress Firm
2603 N Main Street Las cruces, New Mexico United States of America

Mattress Firm Liars & fraud Las cruces, New Mexico

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We purchased a mattress from The mattress Firm and was told when we bought it that we could exchange as many times as needed until we found one that fits us and we don't hurt in the am. only thing was we had to keep a minimum of 90 days so your body had a chance to adjust and if you did change there would be a $75 fee.

We purchased and kept as was told. Took back &upgraded to a higher priced mattress. Have now spent over$3000 Went in again because still not good and now was told "you could only do that once and the guy you bought from is no longer here"

Now have this expensive mattress and still in pain. Called customer service (yeah right) and was told we had to call Albuquerque. The number they give goes to someone's voice mail and they never call you back. 


This report was posted on Ripoff Report on 09/22/2012 02:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mattress-firm/las-cruces-new-mexico-88005/mattress-firm-liars-fraud-las-cruces-new-mexico-945212. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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