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Report: #970896

Complaint Review: MAXNAIM Watches - Glendale California

  • Submitted:
  • Updated:
  • Reported By: Hank D. — Elmhurst Illinois United States of America
  • Author Confirmed What's this?
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  • MAXNAIM Watches 1200 S. Brand Blvd. Ste. 154 Glendale, California United States of America

MAXNAIM Watches 1200 S. Brand Blvd. Ste. 154 I was charged $9.99 for a watch, then 14 days later a charge of $98.00 was billed to my credit card. Glendale , California

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I took some survey online, then was redirected to a website saying I had won a free watch. I had only to pay a $5.99 shipping fee. I thought OK, what the heck, why not. I gave my credit card number. I few days later I received the watch in the mail, I thought, it was OK for $5.99. My credit card was actually billed $9.99 (NOT $5.99 like I was lead to believe). I was not going to worry about a couple bucks, so I let it go.
On Saturday November 17, 2012 my credit card was billed $98.00 from this same company Maxnaim Watches. I called right away and talked to a woman named Tonya, and informed her that there is a problem, and they charged me $98.00. She advised me that the watch I received was a TRIAL BASIS and I should have returned the watch in 14 days. I immediately knew I was scammed.
I then went into a tailspin, I advised her that number 1, I was billed $9.99 and was lead to believe that it said I was only going to be charged $5.99. She then advised me that I should have told them I did not want the gift box it came in and also the black little pouch. REALLY!
This is when it went downhill, I wanted to get this straight, and went over the entire process again. She said that the watch was a trail basis, and her words were " if you would have read the notice right in front of your face you would have seen this". 
At this point I was a little hot and wanted to talk to her boss. Of course "SHE" is the boss, so a little bit of my law degree kicked in and she stated she took me off the program. She also stated that I would get a refund and gave me a confirmation number, I will see if in fact I do get this money back.
Stay tuned, I will give an update to this terrible company.

Oh yes, I almost forgot....she said that I was "UNPROFESSIONAL"!! Go figure.

This report was posted on Ripoff Report on 11/18/2012 07:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/maxnaim-watches/glendale-california-91204/maxnaim-watches-1200-s-brand-blvd-ste-154-i-was-charged-999-for-a-watch-then-14-day-970896. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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