Report: #999865

Complaint Review: Mayan Palace San Jose del Cabo, MX

  • Submitted: Sat, January 19, 2013
  • Updated: Tue, February 12, 2013
  • Reported By: LACASAZ — scottsdale Arizona United States of America
  • Mayan Palace San Jose del Cabo, MX
    san jose del cabo, Select State/Province
    United States of America

Mayan Palace San Jose del Cabo, MX TIME SHARE DECEPTIVE HIGH PRESSURE SALES FORCE san jose del cabo, Other

*Consumer Comment: Mayan Palace Timeshare Scam

*Consumer Comment: Mayan Palace Timeshare Scam

*Consumer Comment: Mayan Palace Crooks

Show customers why they should trust your business over your competitors...

I stopped by an information booth near the marina in Cabo, where a very personable fellow gave my wife and me a tip on a nearby restaurant.  He asked where I was staying and told him that I had booked a place at the lovely Pueblo Bonito Sunset Beach through RCI.  He told me that we could get $200 or a dinner cruise for two if we went down to the Mayan Palace near San Jose del Cabo and take alook at the place.  I told him that I had plenty of RCI points and wasn't interested in buying any timeshares.  He assured me that, since I was already a RCI points owner, all they wanted to do was to treat us to a nice breakfast and then give us a quick tour around the grounds and show us how nice the rooms were and we wouldn't have to go to a 90 minute presentation.  He lied !  He asked for a $20 dollar deposit to insure my reservation and that we would follow a cab down there to the place on the day we selected. 

When we got there, it was a very cool morning and the wind was blowing and we were told to stand in a line OUTSIDE in order to show our ID's and register.  My wife was freezing so I told them that she needed to wait inside and if that wasn't possible, we were leaving right then.  The guy in charge out there led her inside.  After about 15 minutes and being blown away in the cool breeze, I got to the stand and my wife was brought out and they checked our ID's and were asked some other questions before a representative came out and introduced himself and brought inside to a room with some chairs and mall tables.  He proceeded to start asking a lot of questions including about our exisiting ownership of RCI points and how much we had paid for them and what the annual maintenance fees were.  After doing this, I smiled and told him that frankly that wasn't any of their business and told him what had been promised by the guy at the info booth.  He got up and got a supervisor, who came over and was very aggressive and RUDE and said that we had foolishly paid TOO MUCH for what we owned.  He said we would learn more at the sales presentation after breakfast.  Huh ?  When the original rep started over, I told him that I had been told that we would be fed a breakfast, shown around the grounds and some of the rooms and we would receive a dinner cruise for two for doing that and NOT HAVE TO GO and listen to a "90 Minute Sales Presentation."   He got angry when I said we were getting hungry, but led us into a room where there was a buffet breakfast (that was very tasty) and he joined us and advised us that we had to hurry up and eat in order to go to the presentation.  I told him that he hadn't been listening and we weren't going to go to any presentation.  He got real angry and said that if we didn't, we wouldn't get  our dinner cruise. 

At this point, I got mad and told him that I didn't like be lied to and pressured and I didn't give a d**n about the cruise if that was what they would give me if I would agree to listen to their high pressure pitch.  He got mad and got up and stood there until we finished and then quickly led us to the front door of the place and pointed us to a door to a little room when I asked about the return of my $20 which had been promised.  In there, a guy asked if I didn't want my "prize" of a dinner cruise and I told him yes..but not if I had to listen to their sales pitch.  He slowly opened a drawer and gave me a $20 bill and we left.WARNING:  These Mayan people are everywhere...the info booths...and on the streets in town.  DO NOT believe them or go to their presentation unless you want to be lied to and misled.  They are HORRIBLE, RUDE, and CRUDE.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 01/19/2013 04:07 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Consumer Comment

Mayan Palace Timeshare Scam

AUTHOR: MonicaT85 - ()

I am going to make my point clear. Mayan Palace timeshare is a SCAM! I was in cancun in october and was lured into going to their 90min presentation for discount tickets on excursions. To make things short, let me summarize the horrible experience I had and having with the Mayan group. The things your representatives tell you are LIES! They will use all of the information they know about you to come up with lies to suit your needs

Respond to this report!

#2 Consumer Comment

Mayan Palace Timeshare Scam

AUTHOR: Evita75 - ()

Unfortunately, Mayan Palace timeshare sales in Mexico are in its majority a huge scam. The OPC, the one on the street inviting you makes $250-$350 per be sure he tells you any lie there is. Timeshare sales people are rotating from place to place and mostly alcoholics that look for their 8% commission. We were surprised how they work, like sharks, and some are really good showing numbers, benefits, etc...If i did not know, i probably would have bought. Be careful and NEVER make a decision the same day!! They love this, just tell them that you need to think about and they will throw in all they have..that is the sign that something is not quite right...

Respond to this report!

#3 Consumer Comment

Mayan Palace Crooks

AUTHOR: RoseW - (United States of America)

Mayan Palace sales tactics are hardcore and they will tell you anything you want to hear to get you into the contract and keep you in contract with them. It is too common for the sales representative to offer you to sell your timeshare if you already own a timeshare with another company, but at least you got out sound and safe. You should read this article about Mayan Palace:

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.