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Report: #1372978

Complaint Review: Mayfair New York Times Square - New York New York

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  • Reported By: Tonya — Gilbert Arizona USA
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  • Mayfair New York Times Square 242 W. 49th Street, New York (New York), NY 10019 New York, New York USA

Mayfair New York Times Square Mayfair Hotel Misleading & Heartless New York New York

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 I went on to Booking.com to find a hotel in New York. I found this one and was interested. It told me to hurry and book because only one room was left. So I made a reservation just in case while I searched other properties. Almost all hotels on Booking.com let's you reserve and has free cancellation up until 3 days before the reservation. Not Mayfair Hotel. The minute you push the button it tags you and will not let you cancel unless you pay a 30% cancellation fee. Even though other hotels are popping up and trying to get you to look at their properties. I know this could be a problem with Booking.com but I will give them credit. They tried to speak to the hotel who would not even concede one bit. Even though I need to be in Pennsylvania for a wedding with my daughter. I'm so furious that they have no heart and are being so ridiculous to not let me cancel even when the date was a month away. I can understand a day before but a month. They will fill that room ten times! All I want to do is cancel my reservation. I just want to warn people to stay away from this hotel. They are heartless and will take your money!

This report was posted on Ripoff Report on 05/12/2017 10:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mayfair-new-york-times-square/new-york-new-york-10019/mayfair-new-york-times-square-mayfair-hotel-misleading-heartless-new-york-new-york-1372978. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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