Report: #398361

Complaint Review: Maytag Dependability Plus

  • Submitted: Fri, December 05, 2008
  • Updated: Fri, December 05, 2008
  • Reported By: Phoenix Arizona
  • Maytag Dependability Plus
    Tempe, Arizona

Maytag Dependability Plus Maytag Dependability Plus is not worth the money Tempe Arizona

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We purchased a Maytag Dependability Plus extended warranty on a Jenn Air slide in range. The warranty began after the first year's manufacturer's warranty ran out. The warranty states that if the same repair is requested 4 times within the time frame of the warranty, then the consumer is entitled to a replacement appliance.

We have just placed a claim for the second time on the oven control panel. We were told the part is not available for 60 days due to a National Backorder--they are trying to tell me this part is not available. This is completely untrue--I could order this part myself from at least three sources and have it shipped immediately. The "National Backorder" is a ploy to force the consumer into waiting for repair and thereby cause the warranty to wear out before they have a chance to make another claim.

I don't recommend Maytag or JennAir appliances and I don't recommend the Maytag Dependability Plus warranty, either.

Phoenix, Arizona
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This report was posted on Ripoff Report on 12/05/2008 05:18 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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