Report: #767251

Complaint Review: Maytag

  • Submitted: Fri, August 19, 2011
  • Updated: Fri, August 19, 2011
  • Reported By: Pamela — Carmel California United States of America
  • Maytag

    Benton Harbor, Michigan
    United States of America

Maytag Magtag is NOT dependable Benton Harbor , Michigan

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I bought a Maytag washing machine 5 years ago.  I came with a 1 yr guarantee.  At almost a year a water intake sensor burned out because there was no intake filter and small particles from the water supply clogged the very tiny openings in the sensor.  I had to add a whole house water filter to prevent this from recurring.  Recently (at 5 years old) the washer stopped spinning.  I find out from the repair man that the problem is a slipping belt in the motor.  This problem would have been easy to fix in the past - you replace the belt.  But today's Maytag washers have motors that can't be repaired, not even a slipping belt.  The motor would have to be replaced at almost the cost of a new washing machine.  Instead of buying a new Maytag I found an LG for about the same price.  It has intake filters and an outflow filter that the Maytag did not and it has the usual 1 yr guarantee - except for the motor which has a 10 year guarantee!  If the Maytag repairman today is lonely it is because they are making machines that must be thrown away, instead of repaired! 
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