Report: #904512

Complaint Review: MBB Prolash

  • Submitted: Fri, June 29, 2012
  • Updated: Fri, June 29, 2012
  • Reported By: wygal — Evansville Wyoming United States of America
  • MBB Prolash
    301 Grant St Ste 4300
    Pittsburgh, Pennsylvania
    United States of America

MBB Prolash huge hidden cost Pittsburgh, Pennsylvania

Show customers why they should trust your business over your competitors...

After seeing tv ads for the 3 step pro-lash product for eyelash enhancement I decided to check the $1 introductory deal online.  I signed up.  Somehow, when I read the membership policy I did not understand that the $1 for the first month covered 15 days.  At the end of 15 (not 30) days if I did not cancel my credit card would be charged $119.32.  What I understood was that the first month was $1. and thereafter I would receive product once a month and my credit card would be charged $34.00.  So I was shocked to find my credit card charged $119.32 16 days after I received the product.  When I contacted customer service they mad things clear to me.  They stated that after I had placed my order I was sent a confirmation email with the information regarding these charges.  I never received the email. 
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This report was posted on Ripoff Report on 06/29/2012 05:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mbb-prolash/pittsburgh-pennsylvania-15219/mbb-prolash-huge-hidden-cost-pittsburgh-pennsylvania-904512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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