• Report: #904512
Complaint Review:

MBB Prolash

  • Submitted: Fri, June 29, 2012
  • Updated: Fri, June 29, 2012

  • Reported By: wygal — Evansville Wyoming United States of America
MBB Prolash
301 Grant St Ste 4300 Pittsburgh, Pennsylvania United States of America

MBB Prolash huge hidden cost Pittsburgh, Pennsylvania

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After seeing tv ads for the 3 step pro-lash product for eyelash enhancement I decided to check the $1 introductory deal online.  I signed up.  Somehow, when I read the membership policy I did not understand that the $1 for the first month covered 15 days.  At the end of 15 (not 30) days if I did not cancel my credit card would be charged $119.32.  What I understood was that the first month was $1. and thereafter I would receive product once a month and my credit card would be charged $34.00.  So I was shocked to find my credit card charged $119.32 16 days after I received the product.  When I contacted customer service they mad things clear to me.  They stated that after I had placed my order I was sent a confirmation email with the information regarding these charges.  I never received the email. 

This report was posted on Ripoff Report on 06/29/2012 05:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mbb-prolash/pittsburgh-pennsylvania-15219/mbb-prolash-huge-hidden-cost-pittsburgh-pennsylvania-904512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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