• Report: #1365781
Complaint Review:

McDonald's Corporation

  • Submitted: Tue, April 04, 2017
  • Updated: Tue, April 04, 2017

  • Reported By: Mickey — Belfair Washington United States of America
McDonald's Corporation
24200 NE State Route 3 Belfair, Washington USA

McDonald's Corporation and McVicker, Inc. dba West Sound McDonald's, McDonald’s Corporation and McVicker, Inc. dba West Sound McDonald’s: (1) Apparent Contempt For Consumer Food-Poisoning Complaint, (2) Ostenisble Involvement In Running “Corporate Playbook” Chapter-And-Verse, By-The-Numbers, In Perpetrating Classic Evasive “Runaround Treatment” Against Innocent Injured Consumer, and (3) Likely Employing Stalling-Tactics In Order To Effect Delays In Administering Just Resolution Of The Matter and Therefore Leaving It Suspended On-Hold and Yet Unresolved While Insisting Upon Remaining Incommunicado (Belfair, WA) Belfair Washington

*Author of original report: RETRACTION: Timely "Pull-Back" of Misplaced, Therefore In This Case "Errata-Data" ..... How Bizarre It All Is

*Author of original report: More Common Than We May Think Or Want To Know ......

*Author of original report: Not My Doctor ,Thank The Good Lord!!!, ….. and Not My Mother …. Nor My Friend …. Not My Brother ….. No Compassion To Lend ,which begs the burning question: Just Who The Hell R U, then??!!

*Consumer Comment: Not your doctor...but

*Author of original report: ADDENDUM

*Author of original report: Oh Lordy ..... from whence it came like a bat-outta-hell !!!!!

*Author of original report: Always The Science ..... Yes Indeed, Always!!!!

*Consumer Comment: What a load

*Consumer Comment: Incubation time

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Headline

McDonald's West Sound Offices: Food-Poisoning Incident Reported Yet Remains Unresolved & Suspended Via Obfuscation Campaign Ostensibly Perpetrated By Corporate Principals In League With Customer Service Department Personnel

 

Story

I arrived at the Belfair, Washington, McDonald's Restaurant on Friday evening, February 17, 2017, and ordered then consumed two of the newly-introduced "Mac Jr." sandwiches, and in the course of apx. 90 minutes thereafter, I tragically began feeling the telltale food-poisoning progression symptoms -- and later-on the resultant devastating after-effects -- of said dreadful foodborne illness.  Sans the all too well-known classic gory details, just let me state-for-the-record that none of it was pretty, to be absolutely certain.  The ugly outcome was highly-debilitating:  I became so increasingly violently ill, nauseous, and weak, that I had to resign myself to nearly constant occupation of my bathroom ….. essentially taking-up residence and suffering on the toilet for hours-upon-hours -- disabled and wracked with stomach-cramping and attendant severely agonizing pain and unrelenting intensive nausea ..... the likes of which I have not experienced for as long as I can remember.  Following a few days of appetite loss, electrolyte-replacement-therapy, general weakness, upset stomach, sore and tender abdomen, cold-sweats, pallor, dizziness, and overall lethargic malaise, I was finally able to recover from the severe extreme ravages of the vile toxic event and its disgusting horrible aftermath.

 

In adding-insult-to-injury -- as if things weren’t bad enough already -- per normal expected corporate procedure, McDonald's representatives and brass insisted that their Belfair restaurant was found to be operating "at standard"  with no signs of contamination sources discovered -- for whatever that "internal" investigation's dismissive, biased, and thus questionable outcome is worth.  Moreover, at no time, to this very date, within the clumsy protracted course of this protracted supposed investigation and resolution disposition process -- has anyone representing McDonald's or their affiliates ever once reached-out to me in true humane fiduciary fashion, i.e., failing to demonstrate at least some reasonable semblance of common-decency -- and likewise concern and courtesy -- by not even asking me how I was doing, how I was feeling, and/or offering any form of believable compassion, sympathy, apology ..... or even so much as just simply wishing me well in my recovery from illness. Such a cavalier approach so demonstrative of arrogance and disregard represents something I will long remember as shameful on their part. To that end, theirs is all disgrace …. in this innocent injured everyman-consumer’s humble opinion.

 

In all truth, the aforementioned convoluted abomination of a messy situation has given rise to development of a much more complicated than need be type of unnecessarily draconian scenario:  Distressing. Dispiriting. Disheartening. Disturbing. Deplorable. Disgusting!!!!

 

In the interest of expounding upon a critical theme, as apropos, I am duly compelled to state that McDonald’s Corporation -- and McVicker, Inc.dba West Sound McDonald’s -- have patently exhibited:  (1) apparent contempt for a Consumer Food-Poisoning Complaint Report,  (2) ostensible involvement in running their “Corporate Playbook” chapter-and-verse, by-the-numbers, in perpetrating classic evasive “Runaround Treatment” against an innocent injured consumer, and  (3) likely employing active stalling-tactics and stumbling-blocks in order to effect delays in administering duly just resolution of the matter, and therefore leaving it to linger, thus languish, in suspended on-hold status -- and thus yet unresolved-- while insisting upon remaining elusive, evasive, deceptive, and likewise incommunicado.

 

All aforementioned abusively-vindictive madness constitutes a public rip-off of a certain unique and special untoward nature and proportion in-terms of giving rise to establishment and furtherance of sadly-diminishing public trust and favor, leading to loss of consumer faith and confidence in the ubiquitous McDonald’s organization image, brand ….. and perhaps even the infliction of damage upon that longstanding common “household-word” of a widespread-renowned iconic institution overall.  Dereliction of fiduciary responsibility, accountability, transparency, due-diligence and duty -- coupled with their apparent tendency toward exhibiting a formidable modicum of customer disrespect and unspeakable contempt for public health, safety, and overall consumer well-being -- only serves to project cavalier disregard and consummate arrogance to the shameful degree of reflecting poor credit upon the McDonald’s Corporation, iconic brand, and institutional reputation. Only time will tell-the-tale as to whether said poor credit becomes deserved.

 


This report was posted on Ripoff Report on 04/04/2017 01:00 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mcdonalds-corporation/belfair-washington-98528/mcdonalds-corporation-and-mcvicker-inc-dba-west-sound-mcdonalds-mcdonalds-corpora-1365781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
6Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

RETRACTION: Timely "Pull-Back" of Misplaced, Therefore In This Case "Errata-Data" ..... How Bizarre It All Is

AUTHOR: - ()

In order to duly correct-the-record, I hereby issue the following necessary retraction:

The foregoing rebuttal / update piece entitled "MORE COMMON THAN WE MAY THINK OR WANT TO KNOW ...... ", did somehow erroneously appear in this particular McDonald's Ripoff Report, when however, in-fact, it belongs attached to another entirely different Ripoff Report, under a likewise different heading, date, time, and subject.  All readers of this specific report -- and participants / contributoers therein -- are hereby advised to disregard it in it's entirety, as it is not supposed to be a part of this report in any way, shape, form, or fashion.

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#2 Author of original report

More Common Than We May Think Or Want To Know ......

AUTHOR: Mickey - (USA)

With reference to the cult-classic flick "WAITING", one must realize that it is no coincidence for such pranking and related vengeful activities to take place on occasion at any dining establishment .... and perhaps even more so with fast-food / connvenience-food establishments for numerous "ease-of-prank-&-vengeance-facilitating" reasons.  There is no big leap-of-faith scenario involved in believing that untoward employee-customer relations can develop, and sometimes even result in food-related retaliatory measures ..... sick as all that is!!!!

Years ago -- yet remaining still relevant today -- an acquaitance of mine, whom was employed by the local McDonald's, told me tales of what had been done with certain types of "bad" customers' food orders prior to delivery to said undesirable customers.  The revelation served to turn my stomach and plant such seeds of fear and doubt into my young mind as to affect my entire future convenience-food establishment choices ..... and all based upon aforementioned information I had received -- which even if only half-true -- caused a deep abiding aversion to the McDonald's restaurant in my very own little home town ..... so much so that I have never once set-foot into that establishment since hearing of the vile employee behaviors periodically exhibted there in retaliation to customers whom had for whatever reason or reasons fallen into disfavor, and/or angered employees prior to, during, and/or after placing orders.

As for me, believe me when I tell you that since that time I have always suffered the inconvenience and hardship of having to go out-of-my-way in order to visit more-trusted McDonald's restaurants in neighboring communities whenever I have had cravings severe enough to create hankerings of such magnitude as to warrant a special trip out-of-town just to satisfy said cravings.  This has been going-on with me for decades, and serves to haunt me relentlessly.  Oh dear Lord, I wish I had never been made privvy to the scary ugly truth wealth of information that I received -- whether I wanted it or not -- on that fateful sickening afternoon so many years ago.

I believe that no matter how distasteful and unwanted the information, we must all still remain ever-mindful of the one sterling stand-out gem of a warning statement offered in the dialogue of the previously-mentioned "WAITING" film:

"Do not insult, offend, belittle, disrespect, aggravate -- and/or otherwise complain to and cause problems for -- people who handle your food before it is delivered to you"

 

Sad, but true ..... words-of-wisdom to live-by ...... yes indeed, much better by adopting and putting into personal practice. While life remains unfair, at least there are certain precautions and proactive measures which are available to consumers to utilize in order to at least gain opportunities to minimize the likelihood of such unfairness and attendant misfortune and likewise bad luck to occur and befall one who practices the active exercise of practical wisdom.

......... just sayin'

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Hello again, Bob. How the hell ya doin’ buddy? Thanks for writing. So yer back for more, eh?  Well, okay then, here we go again with the “cut-and-paste” response thing:

  

YOU:  It seems as if with your health issues you could have made better choices.  (ME:  Good point -- albeit affrontive, abusive, assuming, ill-intended, mean, unwelcome, unecesary, and overly-judgmental -- but yes indeed, that is well true enough, Bob …. however it’s really “nunya-bizniss”, brah.  I mean, really, what does your intentionally-criticizing statement actually mean, what does it accomplish …. and what does it matter???  Sadly though, I do confess to being a hapless sinner -- as is the case with all living-breathing-mortals -- and as such, I allow myself typically one ill-advised silly sinful McDonald’s visit per month, as a self-indulgent personal taboo-treat …. thus I try to keep my exposure to the ostensible evils of McDonald’s at a minimum, and thus keep my weakness for giving-in to my “Golden Arches” addictive cravings and temptations “in-check” as well.  Believe me, man, I do try pretty d**n hard to remain as health-conscious as I am able.  The abiding mystery here is why would you even care?  It seems as with your condescending and controlling personality-type on-display -- and your signature self-entitled pontificating tendencies arising therefrom -- that you too could have made better choices …. in-terms of choosing which expressive choices you perhaps should have made for conveying the desired types of rebuttal agenda talking points you wished to emphasize through written delivery)

   

YOU:  A single Mac Jr. has the following "lack of" Nutritional values, I have put the total for the TWO you had in ()

Calories 460 (920)

Total Fat 27g (54g)

Cholesterol 70mg (140mg)

Sodum 830mg (1660mg)

Carbs 36g (72g)

Fiber 3g (6g)

Sugars 7g (14g)

 

A regular Big Mac would have actually been significantly better(relatively speaking)

 

Calories 540

Total Fat 28g

Cholesterol 80mg

Sodium 950mg

Carbs 46g

Fiber 3g

Sugars 9g

Eating a Jr. sort of defeats the purpose if you actually eat more.  (ME: True again …. BINGO .…. yo dude, yer on-a-roll, fer Pete’s friggin’ sake!!!!  All spoken like a true industry-insider with a superiority-complex would have said it.  Judgmental much, Bobby???  Why do you continue to insist upon shaming me?  What’s-up with the intimidation, embarrassment, and humiliation attempting thing ya got goin’-on here, bro???  Gawd, you really think I don’t know all this well-renowned super-dangerous wicked-crazy McDonald’s stuff, man???  C’mon now, Big-Bro, at least give me a little credit here, hey-yo, yanno???  Yo, dayum, fo’ shizzle, my trusty-grizzle …. please effin’ forgive me -- if you could see fit to be so kind -- for my questionable -- and perhaps condemnable, as you would have it -- hamburger consumption preferences and possible attendant transgressions …. all of which you have felt so strangely-compelled to point-out in such proud mocking fashion.  Aside from the intent and agenda-driven impact of your imposing observations, please do bear-in-mind that I simply took advantage of a McDonald’s “2-fer” promotional discount deal which was in-place and actively advertised in the time frame of that now well-known 2-17-17 case of my shoving TWO {Oh God Forbid!!!!} “Mac Jr.” hamburgers down-my-neck.  Such a deal, eh?  I guess I just couldn’t resist. This is precisely why I elected to consume TWO “Mac Jrs” rather than one {or two} regular “Big Mac” gut-bombs …. which BTW, were also on-sale via the same aforementioned “2-for-1” style promotional campaign.  Moreover, the “Mac Jr.” sandwich is in-fact -- as you know -- a new promotional item that is at least temporaritly available on the McDonald’s menu ….. and I just had to try-it-out while it still remained available.  A natural curiosity, or a shameful weakness on my part???  Please forgive me Mr. Factman, if indeed you possibly can…. see fit in order to do so.  Thank you kindly for considering my “Robert-induced” guilt-fraught request)

                

YOU:  Now, back to the incubation time. You state it was 30 minutes to a few hours, I found the common number was given as 1-6 hours. So unless you go several hours between eating or drinking anything these sandwiches may or may not actually be the source.  (ME:  Oh geez Bob, ya think??!!!!   In light of the fact that certain details -- within all the voluminous information resources now available -- can vary in certain cases to some degree …. your observations -- albeit unneccessary -- are noted)

 

YOU:   I guess we should be glad that you decided to post what could be critical information "In all fairness", but it makes us wonder since it took you a while to post that what other items have you failed to mention yet?   (ME:  Well, yeah I guess so ….. if that’s what you think.  You can exhale now, Bob …… for there are no further deep-dark vile secrets that I have as yet failed to divulge)


YOU:  As for what compensation you are looking for.  Could you please put a value on "tush", or are you saying that you would be happy with just an apology and someone getting fired.  Now if you are looking for someone to get fired, who?  The "cook" who cooked the meat.  Perhaps the cook who put the sandwich together.  Perhaps the supplier of the lettuce or pickles as it could have been contanimated before it made it to the resturant.  So exactly who?   (ME:  It should be obvious that my humorous “ZZ Top-inspired” mention of “tush”, as compensation, was delivered in-gest {re: compensation for my misfortune to “ingest” likely contaminated food}, in order to attempt some levity in lightening-up and softening-the-mood .... so that’s-the-name-o’-that-tune, friend -- pardon-the-puns!!!!  Now while an official written apology would be nice -- and entirely apropos, IMHO -- I won’t hold-my-breath, as I do not see that happening any time soon …. if ever.  As for heads-rolling and firings -- and all vile vindictive drama-s**t like that -- you can count-me-out, as I would not wish to promote and/or condone those types of ill-will.  I seek nothing more than fairness, common decency, respect, fiduciary responsibility, and overall equitability.  Please do me a solid -- in your ostensible capacity as “insider-messenger”-- to convey my aforementioned declaration to your superiors for their edification, consideration, and hopeful remedial disposition.  Thank you profusely, Sir Robert)

 

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#4 Consumer Comment

Not your doctor...but

AUTHOR: Robert - (USA)

It seems as if with your health issues you could have made better choices.

A single Mac Jr. has the following "lack of" Nutritional values, I have put the total for the TWO you had in ()

Calories 460 (920)
Total Fat 27g (54g)
Cholesterol 70mg (140mg)
Sodum 830mg (1660mg)
Carbs 36g (72g)
Fiber 3g (6g)
Sugars 7g (14g)

A regular Big Mac would have actually been significantly better(relatively speaking)

Calories 540
Total Fat 28g
Cholesterol 80mg
Sodium 950mg
Carbs 46g
Fiber 3g
Sugars 9g

Eating a Jr. sort of defeats the purpose if you actually eat more.

Now, back to the incubation time. You state it was 30 minutes to a few hours, I found the common number was given as 1-6 hours. So unless you go several hours between eating or drinking anything these sandwiches may or may not actually be the source.

I guess we should be glad that you decided to post what could be critical information "In all fairness", but it makes us wonder since it took you a while to post that what other items have you failed to mention yet?

As for what compensation you are looking for.  Could you please put a value on "tush", or are you saying that you would be happy with just an apology and someone getting fired.  Now if you are looking for someone to get fired, who?  The "cook" who cooked the meat.  Perhaps the cook who put the sandwich together.  Perhaps the supplier of the lettuce or pickles as it could have been contanimated before it made it to the resturant.   So exactly who?

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#5 Author of original report

ADDENDUM

AUTHOR: - ()

In all fairness, I am compelled to mention that I am an individual sadly stricken with Type 2 Diabetes -- among other related disorders -- all of which combine to leave me remaining trapped in a web of compromised health.  I cannot say with absolute certainty that my various infirmities make me more susceptible to infection-through-ingestion than would be the average Joe, but at very least, consideration may be given to the notion that aforementioned vulnerabilities and possible immune-system functional degradation could perhaps place me at elevated risk for contracting foodborne illness.

That being stated, I still maintain my assertion that McDonald's Corporation is remiss and thus just plain wrong in their efforts to continue with their campaign of attempting to minimize the impact and effectiveness of my position through constructing a form of attrition driven by situational avoidance and thus wearing-me-down as much as possible by remaining incommunicado in such intended fashion as to essentially ignore me.

 

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#6 Author of original report

Oh Lordy ..... from whence it came like a bat-outta-hell !!!!!

AUTHOR: - ()

Oh my-my, but you are indeed special, dear Robert.  So much venemous vitriol, so little precious space and time!!!!   In rebuttal to your rebuttal, I will take liberty in order to utilize the renowned patented “cut-and-paste” and color-coded response approach, just especially for you ….. i.e., YOUR words in typical black upright text & font-style, and  MY words in yellow-highlighted red italics.   So then, sans further ado, let’s light-this-candle and get the hell started:

 

YOU:  In this very "flowery" and "fluffy" report trying to use $10 words with a $1 IQ some questions are obvious.   ME:   Oh, really???  Yo, Bitter Much, Bob???  Hey man, nice try, but I do take some exception to that dismissive and contemptuous characterization you’ve offered  …… I mean, like Geez Effin’ Louise, dude, please stop wif da hatin’ an’ give me at least a little frickin’ credit, buddy, eh? ….. ‘cos after all, it’s plain-to-see that I’ve been using $20 words generated by at least a $2 IQ, I’ll have you know, my good man!!!!

 

YOU:  First at any time did you contact the County/State Health Department and/or go to the Doctor to "verify" that they were the source?  Not only that they were the source but what type of food poisoning was it?   ME:  The answer is yes indeed on both counts, my inquisitive brudda.  Please refer to my first rebuttal statement in response to “Incubation Time“ for details.

 

YOU:  If you did not, then what medical degree or other science degree do you hold that enables you to make that determination?   ME:   ScD-CCE, if that’s okay with you. (BTW, that and a few-bucks will get you a cup o’ Joe in pretty much any restaurant)

 

YOU:  If you did then did they say that any other people fell sick and what type of Food Poisiong did you have?   ME:   As for them, well they remain essentially incommunicado, and thus won’t say much, as lamented in my report.  As for me, it’s all about staphylococcus aureus, my friend.

 

YOU:  Next, and I think will tell us a lot more about your motives. Exactly what are you looking for from them in terms of compensation?  ME:   What the bloody hell, man …… you work for friggin’ McDonald’s or what, brah???  (“I ain’t askin’ for much …. I’m just lookin’ for some tush”)



P.S.  Good Golly Miss Frickin’ Molly and Lord Have Mercy, for Pete’s flippin’ sake!!!!  (BTW, I just happen to be impressed with your very unique IQ-credentials as well, kind Sir.

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#7 Author of original report

Always The Science ..... Yes Indeed, Always!!!!

AUTHOR: - ()

Thank you profusely for your interest and informative participation -- and noteworthy contribution, of course -- to this report from a rebuttal perspective.  In terms of the science involved, my case has been determined to have likely been given rise as the result of staphylococcus aureus bacterial contamination at the source followed by transmission through ingestion and then subsequent infection.

While I do agree with the majority of your argument, I must confess to differ in one key area of contention, i.e., incubtion-time dynamics which vary between bacterial types and strains.  Relative to my particular contamination/infection episode, the typical expected incubation-time and thus symptomatic onset time range is typically 30-minutes to a few hours elapsed-time, post-ingestion.  My symptoms began in a mild onset with gradual advance into full-blown onslaught-from-hell magnitude of illness being realized a couple of hours beyond initial onset symptom-detection ..... so the stated "90-minute" interval is simply a referential guideline to elapsed time prior to my feeling any change in wellness, as it progressed into a state of more intensive illness.

The county public health department investigation report revealed an interesting summary which included a finding which compelled the inspector to claim to have educated the restaurant manager about ensuring employee food-handling and preparation precautions to avoid bare-hand contact with ready-to-eat foods be consistently followed, as well as washing hands frequently, and before and after donning gloves, as staphylococcus is the probable pathogen of concern.

Staphylococcus contamination can be caused by bare-hand food and food placement surfaces contact by an infected food worker, and the bacteria needs room temperature surfaces to in order to reproduce and cause foodborne illness to occur.

All the aforementioned having been stated and considered, I still believe to my very core that my illness -- and reporting thereof -- is in no way any good reason for McDonald's corporate personnel to behave in such deplorable manner as to attempt justifying their abusive mistreatment of me, and moreover, their evasive and incommunicado behaviors cannot be justified as well. Please remain mindful of the fact that there are multiple issues addressed within the body of my report, and one key factor is the culture and related cover-up style avoidance and incommunicado behaviors which serve to unnecessarily exacerbate and complicate matters, thereby adding-insult-to-injury, and in such a disrespectful cavalier manner.

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#8 Consumer Comment

What a load

AUTHOR: Robert - (USA)

In this very "flowery" and "fluffy" report trying to use $10 words with a $1 IQ some questions are obvious.

First at any time did you contact the County/State Health Department and/or go to the Doctor to "verify" that they were the source?  Not only that they were the source but what type of food poisoning was it?

If you did not, then what medical degree or other science degree do you hold that enables you to make that determination?

If you did then did they say that any other people fell sick and what type of Food Poisiong did you have?

Next, and I think will tell us a lot more about your motives. Exactly what are you looking for from them in terms of compensation?

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#9 Consumer Comment

Incubation time

AUTHOR: Asandry - (USA)

 You are obviously intelligent which I can tell by your well articulated letter. However I feel the need to point out that there is absolutely no foodborne illness with a 90 minute Incubation time. It's more likely something you had eaten the previous day is the culprit of your illness. Go to this link from the fda and that will prove my point. https://www.fda.gov/food/resourcesforyou/consumers/ucm103263.htm It should be widely known that you can't get sick an hour and a half from food in almost every single case. As a person working in the restaurant field I deal with this every once in a while. Another typical thing they say is that their whole family got sick which is also not usually the case. I'm not saying you are lying about getting sick but please get your science down before you smear a companies name wrongfully

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