• Report: #952426
Complaint Review:


  • Submitted: Mon, October 08, 2012
  • Updated: Mon, October 08, 2012

  • Reported By: Heather Fu — newport news Virginia United States of America
12105 Jefferson Avenue newport news, Virginia United States of America

mcdonalds mcds Fast food newport news, Virginia

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Went to the MCd's off oyster point and jefferson on Sunday 10/07/2012 and ordered a large mean the double cheeseburger meal, and ordered a sweet tea, with no ice. Put it in fridge so it can get cold, went to drink it Monday 10/08/2012 and it was not sweet tea, it was unsweet tea. I called the store 10 times, and no one answers, it just rings, and hangs up on me. I am not a happy customer at all. This is the worst service I have ever had. I called the 800 number on the website, and they told me, if the franchise feels that a refund should be dealt with, then it will be dealt with. I spent money I did not have to order my food, and did not get what I ordered. This is not good customer service at all. I will never go to this store again.

This report was posted on Ripoff Report on 10/08/2012 01:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mcdonalds/newport-news-virginia-23602/mcdonalds-mcds-fast-food-newport-news-virginia-952426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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