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Report: #14544

Complaint Review: MCi Worldcom Wireless - Garden City New York

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  • MCi Worldcom Wireless PO Box 9359 Garden City, New York U.S.A.

MCi Worldcom wireless ripped me off!!

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I have only had wireless service from Worldcom since Oct 2001. When I signed up for this service from a local wireless distibutor, I thought I was signing up for AT&T wireless service.

Unfortunately, everything was ordered by phone, so when I was delivered my phone by mail, I discovered that it was set up throught Worldcom. However, the service that pops up on my phone says AT&T, so assumed everything was OK. Well, I didn't receive any bills until December, when I received a bill stating I was past due. I tried for 3 days to contact the customer service department, which I now know is non-existent.

I never reached anyone, so I just paid the total amount due. Then I got my February statement saying that the January payment wasn't received, which, of course, I did pay about 2-3 weeks before it was due. Again, attempts were made to contact the customer service department, but to no avail.

I am convinced that Worldcom holds statements and payments from customers on purpose in order to collect late fees.
I also have a brother with the same service, who has had the exact same problem. I now know that getting this service was a huge mistake, but I'm stuck in a contract for a year. I'm worried I won't be able to contact them at that time to cancel.

This report was posted on Ripoff Report on 02/19/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mci-worldcom-wireless/garden-city-new-york-11530-9369/mci-worldcom-wireless-ripped-me-off-14544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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