• Report: #30928
Complaint Review:


  • Submitted: Tue, September 24, 2002
  • Updated: Tue, September 24, 2002

  • Reported By:Hoboken nj
http://www.wireless.wcom.com/ Nationwide U.S.A.

MCI WORLDCOM WIRELESS I HATE MCI totally ripped me off customer service is horrendous & they completely defrauded me of my money New York New York

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I have had nothing but difficulties with MCI. I cancelled my service after they disconnected my wireless phone three times in a row within three weeks (each time I had to get a new number).

Every time I tried to get through to them, I sat on hold for hours before someone would talk to me. Sometimes when I finally got someone on the phone they would just hang up on me.

I finally got rid of them and kept receiving back billing in the mail. I paid all my bills and then two months later I received a letter from a collection agency saying I owed $175 for unpaid bills. I ALWAYS paid my bills. I got angry and called them but I wasn't allowed to speak with MCI because they had sent it to a collection agency. I couldn't get any information out of the agency so I just paid the bill to get them out of my life once and for all. That was December 2001.

I just now received another letter from a collection agency dated September 2002 (almost one year later). I had not heard from them in the past nine months. This one said I owed $250 and could not give me the reasons for this money. If I didn't pay it, I would receive an adverse rating on my credit report.

I was completely mistreated and abused by this company. It is unbelievable that a company like this exists. They couldn't even bill me or any of my friends right. I may have to pay this new charge because the only other option I have is to get a lawyer which would cost much more than the amount I supposedly owe.

This is the WORST company I have ever worked with in my entire life. I work in finance and I am studying to be a financial planner. I pay my bills and have always had good credit. This is the only company I have ever had problems with. If there is any organization that can help me file a complaint or suit against them, I would GLADLY help. They are AWFUL, HIDEOUS and UNINTELLIGENT people.

Hoboken, New Jersey

This report was posted on Ripoff Report on 09/24/2002 08:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mci-worldcom-wireless/nationwide/mci-worldcom-wireless-i-hate-mci-totally-ripped-me-off-customer-service-is-horrendous-th-30928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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