Complaint Review: MCI Worldcom
MCI Worldcom - FRADULENT ACCEPTANCE - This could happen to you !!!
Now remember, I am not disputing the money we owe to MCI, I am simply trying to get a copy of our bill. Also we lost money from the business job because they cut our long distance with no notification, and we are fixing to go to collections for a bill they have not sent me.
We did file a complaint with the Public Service Commission 1-800-342-3552, however nothing heard from them either.
Today 7th March, I recieved a phone call from the attorney MCI has, and she transferred me to a Fran Driscoll Executive Level Complaint Department, 800-893-7589, whom, at first seemed very polite and helpful wanting to find out the problem. She had to do some investigative work. When she called back she explained that she did not understand why the paper trail was handled the way it was, and that it would be brought to the attention of the board. She did state that she was going to zero out our account since it was only $ 29.14. Of course I did ask if she could send that in writting, and she replied yes she would. Trying to find out how and why something like this could happen, and if it would happen to another person, she got very defensive and started to interupt me, then started to speak to me like I was 3 years old.
As to my complaint to the Public Service Commission, they are investigating it and awaiting the responce from MCI, which will then be sent to me.
It is the little people who gets these big corporations going and off the ground, then, they seem to get too big, and forget who got them there in the first place.
MCI and Sprint are mergering together...... how many other people will this happen to?
This report was posted on Ripoff Report on 03/06/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mci-worldcom/nationwide/mci-worldcom-fradulent-acceptance-this-could-happen-to-you-1508. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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