Complaint Review: Mdansby.com LLC - New York New York
- Mdansby.com LLC 244 Fifth Avenue #L281 New York, New York United States of America
- Phone: 212-537-6822
- Web: www.mdansby.com
- Category: Computer Software
Mdansby.com LLC Landlord Report software Horriblely flawed software and negligent customer service New York, New York
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
My company purchased two versions the landlord report software to manage our 236 unit apartment portfolio. Every six months or so, the software would no longer contain the data entered over the past few months creating an extremely time consuming process of re-entering every rent payment and maintennace transaction. Support kept claiming that it was due to a flaw that they were fixing. The final straw was when the actual rents and data entered changed so that material was not only lost but now inaccurate.
Support was useless. Then the entire link-up went blank and all information was lost. Desperate for information, we were relegated to some "remote live support" session during which they would not communicate for hours and then just sign off after accomplishing nothing. After calling their corporate headquaters and speaking with a human being, the response was a rude response instructing us to deal with support before hanging up.
We have now stopped using this software entirely and have begun rebuilding our entire business history on another software
This company is a complete nightmare and their concern with customer's experience is non-existent.
This report was posted on Ripoff Report on 12/21/2010 03:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mdansbycom-llc/new-york-new-york-10001/mdansbycom-llc-landlord-report-software-horriblely-flawed-software-and-negligent-customer-674086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.