• Report: #378023
Complaint Review:

Meaningful Beauty

  • Submitted: Thu, October 02, 2008
  • Updated: Thu, October 02, 2008

  • Reported By:Los Angeles California
Meaningful Beauty
www.meaningfulbeauty.com Nationwide U.S.A.

Meaningful Beauty Deceptive practice when I requested cancellation of order Internet

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I saw a TV ad for the Meaningful Beauty line and ordered over the phone. The same day I changed my mind and called back the next morning to cancel. I was told that my order was not in the system yet and to call back in a couple of days.

I called 2 more times on succeeding days and was told the same thing, that my order was not in the system yet and so it could not be cancelled. I was assured that my order would not be shipped yet.

The day after, I saw an email notification that my order had been shipped! I called to protest and was told that they ship the order BEFORE putting it in the computer. I was told that if I returned the shipment I would be reimbursed but it would take 4-6 weeks.

I received the shipment and refused it. Now I am waiting for my refund. I protest that I was denied my right to cancel because the customer service rep I spoke to did not inform me that my order would be shipped BEFORE it was in the system.

Janet xxxxx
Los Angeles, California

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This report was posted on Ripoff Report on 10/02/2008 04:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/meaningful-beauty/nationwide/meaningful-beauty-deceptive-practice-when-i-requested-cancellation-of-order-internet-378023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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