Report: #1072929

Complaint Review: MeCells Trading

  • Submitted: Sun, August 04, 2013
  • Updated: Sun, August 04, 2013
  • Reported By: MeCells Fraud — Franklin Square New York
  • MeCells Trading
    355 Franklin Ave, Franklin Square, NY 11010
    Franklin Square, New York
    USA

MeCells Trading Michael Koufos / Cell Buy Trade Inc Fraud / SCAM Alert Franklin Square New York

*REBUTTAL Owner of company: Rip off Report?

Show customers why they should trust your business over your competitors...

I ordered 20 cell phones from Michael Koufos at MeCells, iPhones and Blackberry. Prior to ordering he tried to convince me to wire the money rather than paying by credit card as he has been "screwed" before. Told me about several of his past clients that received his phones and then filed chargebacks so he lost the phones and the money, so I paid.

Received his package. 3 phones were defective. He offered a 30-day warranty period. Contacted him to get the address to ship the phones back and have them exchanged. He provided the following address:

355 Franklin Ave
Franklin Square, NY 11010

Sent the phones to this address. In a few days when I looked up the tracking info, I noticed that the package went to a completely different city than I shipped it to. Called the carrier - they advised that this address has a forward set up, so any package going to this address will automatically be redirected.

Contacted Michael and asked when he would ship my replacements. He said he has a new shipment coming in "next week" and will send then. Contacted him the following week, he advised that the shipment is actually coming in the following week. I contacted him at least another 3-4 times after that. To date I have never received my replacements.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 08/04/2013 10:48 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mecells-trading/franklin-square-new-york-11010/mecells-trading-michael-koufos-cell-buy-trade-inc-fraud-scam-alert-franklin-square-ne-1072929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Rip off Report?

AUTHOR: MeCells - ()

It is sad that someone would write this report about me over a supposed 3 phones that I would not honor. If you are in the industry you know very well I always take care of my customers and do well over $100,000 in business per month. This rip off report holds no value because there is no company or personal name that is attached to the complainit. Any competitor or customer can write anything without proof. Please feel free to contact me with any questions , and I look forward to doing good and real business with any reputalbe company.

MeCells

718 216 1843

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.