Complaint Review: Mediacom - Mt. Pleasant, Iowa
- Mediacom P. O. Box 5744, Carol Stream, IL 60197-5744 Mt. Pleasant,, Iowa United States of America
- Phone: 888.847.6228
- Web:
- Category: Telephone Companies
Mediacom I signed up for Mediacom in December 2010 for phone, internet and cable. They told me the price would be $81.38 for two years and then the price would increase. I asked for a contract, it never happen Mt. Pleasant, Iowa
*UPDATE Employee: Support
I signed up with Mediacom in December, 2010. At that time they said the fee for telephone, cable and internet service would be $81.38 until December, 2012. That is not so. They sent the bill for January, 2011 and now are charging $108.71. I wrote a letter explaining what I had signed up for and have not received a reply. However, I got the bill for February, 2012 today and they have added the $27.33 they say is delinquent. I asked for a contract when I signed up but never got it. I find this business an aggravation to the courtesy of the customer and a questionable way to run a business
This report was posted on Ripoff Report on 01/23/2012 02:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mediacom/mt-pleasant-iowa-52641/mediacom-i-signed-up-for-mediacom-in-december-2010-for-phone-internet-and-cable-they-to-827235. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Support
AUTHOR: Mediacom Support - (USA)
SUBMITTED: Monday, January 23, 2012
It is unfortunate that you have had any difficulties with our billing. I would be happy to go over this in further detail with you if you email me your phone# or account# to socialmediateam@mediacomcc.com
Thanks,
-Tom
Social Media Relations Team
Mediacom Communications.
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