Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1356402

Complaint Review: Medical Tourism Association - palm beach gardens Florida

  • Submitted:
  • Updated:
  • Reported By: Wesley — sunrise Florida USA
  • Author Confirmed What's this?
  • Why?
  • Medical Tourism Association 8845 n military drive palm beach gardens, Florida USA

Medical Tourism Association Global Healthcare Accreditation This company offers online certifications for medical travel services but does not assist the customer or provide the tools and resources that was promised after purchasing the certification and membership. palm beach gardens Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I purchased a medical tourism facilitator license online for $1500 and a membership for $1500 from the medical tourism association. After you purchase your membership and receive your certification  through this company, you receive business  leads,  information and  have access to certain benefits which are supposed to help you start and grow your business. The company markets that they will train you in your selected field so you can run and operate your business.

After purchasing my membership and certification from MTA , I made numerous phone calls and sent emails asking for the benefits that were promised.  Months went by after sending emails and calling and i got no response. After finally receiving an email  response months later from the person in charge(Esperanza Hererra), I was given a list of things that I had to submit before receiving these benefits. These things weren't menttioned before I purchased the membership. When i emailed the person in charge to ask them for assistance and to explain more about what they needed, they never answered my reply and I was referred to other staff members who didn't help me or answer my questions about the things that  needed to be submitted.

Being that i've never worked in this industry before and I was recently certified, it was very difficult to properly submit the things that they wanted when I didn't know how to properly create and submit it. I've called numerous times in a 2 year period to ask for assistance with my business and my calls are returned in an untimely manner and my emails arent answered in a timely manner. Weeks go by after I make phone calls and send emails to this company and when I finally get in touch with them, they don't answer the questions that I ask and they won't even let me come to their office to speak because they always say that the staff is too busy and i have to make an appointment. 

The staff is very dishonest and gives me the runaround every time that I call with an inquiry. They finally referred me to business affilaites towards the end of my membership and certification expiration to help me with different things that i asked for at a price that i couldnt afford. 

Before my membership expired, the staff member in charge told me that I had to watch selected video podcast in order to renew my ceritifcation. After completeing this task, i called and sent several emails over a 2-3 month time period asking the person in charge about the renewal  of my certification and i got no reply. I was then notified by a different staff member who told me that the person in charge would extend the membership if it is expired and not to worry because the MTA works with it's members.   

I have been given the run around by the M TA and they have been very dishonest to me. They do not assist their customers with the tools and resources needed to start and run a business functionally. They repsond to emails and phone calls in the worse timely manner that i've ever seen in my life and do not appear to care about me as a customer that has paid for their service. The manager and staff don't even have the courtesy to return my phone calls and answer simple questions that I  have asked about numerous times. 

On the day that I called and asked to speak with the manager or person in charge, the staff told me that she was on a call and she would call me back. I never received the phone and then the manager  sent me an email saying that my membership was expired and said if i want to purchase another membership and certification, let her know. She also sent another email stating that the MTA already extended my membership 6 months after telling me my membership would be renewed after watching the video podcast.

This report was posted on Ripoff Report on 02/15/2017 11:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/medical-tourism-association/palm-beach-gardens-florida-33410/medical-tourism-association-global-healthcare-accreditation-this-company-offers-online-ce-1356402. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now