• Report: #943255
Complaint Review:

Mei Kitchens or ACE Kitchens

  • Submitted: Tue, September 18, 2012
  • Updated: Tue, September 18, 2012

  • Reported By: M C — Pompano Beach Florida United States of America
Mei Kitchens or ACE Kitchens
2150 NW 33rd ST. Pompano Beach, Florida United States of America

Mei Kitchens or ACE Kitchens Mei Kitchens or ACE Kitchens Mei Kitchens collected payment in advance and did not deliver the cabinets for over 3 months, most of the doors had manufacturer defects such color, marks, steins, cracks, chips etc. Mei Kitchens own Pompano Beach , Florida

*REBUTTAL Owner of company: We Apologize For This Error

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Mei Kitchens is a Scam -  cheap and defected China Cabinets.
ACE kitchens is the "name" that  they pay sales tax  and cheat the IRS.
Mei Kitchens collects the cash from the consumer.
Mei Kitchens collected the payment in full and they do not deliver in 20 or 30 days.

Mei Kitchens/sale person informed me that only after the full payment they would ship the cabinets 20 days later. 
The product was 90% manufacture defected and it over 3 months for delivery.

Mei kitchens excuse was "it comes from China and that is why is cheap".

The owners do not give a dime for customer service, they collected the cash and went to China to buy the cabinets.
Mei Kitchens does not have stock.  
Mei Kitchens cabinets are defected and the paint is cracking after I opened the boxes.

Mei Kitchens is a real SCAM in the US, Canada and the Islands, they advertise online with a great website ready for SCAMS.

Mei kitchen trashed IKEA, HOME DEPOT, LOWES and other companies on their website.

Do not let this happen to you or friends, be aware of the  SCAMS from Mei Kitchens cabinets.
Be aware that Chinese stories are like Nigerien SCAMS. 

If you buy from Mei Kitchens or ACE Kitchens you will regret it.
Review other blogs before you buy and you will find horror stories.

This report was posted on Ripoff Report on 09/18/2012 08:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mei-kitchens-or-ace-kitchens/pompano-beach-florida-33069/mei-kitchens-or-ace-kitchens-mei-kitchens-or-ace-kitchens-mei-kitchens-collected-payment-943255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

We Apologize For This Error

AUTHOR: Mei_Kitchens - ()

         Please allow us to begin by first addressing several statements made by “MC”.  We do not, and have never guaranteed 20-30 day delivery.  Estimated time of delivery depends on many factors including location, cabinet style, and size of the order.  Ordersare often processed and delivered within 30 days, but certain door styles that require more preparation may take an additional week or two for delivery.  For special orders (products that are not in-stock) each client is notified upon placing the order that delivery may take up to three months.  We proudly stand behind the quality of our product, as well as our exceptional team of customer service professionals.

         After carefully reviewing this order, we have come to the conclusion that this shipment was never guaranteed; however, we certainly do apologize for any mental grief this may have caused you and are working to reprimand the person who told you this.

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