I was doing a friend of mine a favor after she was brainwashed by a rep of this insane so called company. When I signed up for her program I was told that I would receive a huge discount if I bought enough stuff to equal 35 points, so I did. I don't even remember what I got. But then the next month I noticed they took out 70 bucks!!! Then they sent me a tiny little box with a couple junk items I would of never chosen for that price??? I got a soap, toothpaste, pain relief cream, and some calcium vitamins. I swear I was appalled so I allowed my friend to order the next month what she needed to do her business and then she just paid me back.
The next 3 months I've been going through h*ll trying to get them to stop charging my credit card!! They will take different amounts and if I didn't have enough money they continue to process the payment and overdraft charges ect.... I thought I cancelled this crap but guess what??? You cannot cancel by email so then I began calling, BUT you cannot cancel phone either-WHAT???? How is it that someone cannot call up a company and speak to the supervisor and they have no way of cancelling your account??? OMG I was livid, and then if you don't cancel by the 25th they will charge your account again no matter what the situation!! You know what I felt like, like they are bill collectors and I owe them money somehow!!!
I could not get them to stop, now I have called, emailed, filled out a paper that I had to print then fax to their customer service number and I still don't know if it will stop!! I just got an email today that they tried to take out 64 dollars again and although it didn't clear the account but for me not to worry because they have sent out my soap and toothpaste as a courtesy to me because they know if they keep processing the payment they will get paid!!!!!!!!!!!!!!! Sorry for the long story but please WATCH OUT FOR firstname.lastname@example.org MELALEUCA THE BIGGEST RIPOFF COMPANY I'VE EVER KNOWN. DO NOT SELL OR BUY FROM THEM OR YOU WILL EXPERIENCE THE BIGGEST NIGHTMARE OF YOUR LIFE!!!!