Melaleuca -It Seems IMPOSSIBLE To QUIT!! ripoff Idaho Falls Idaho

All I want to do is quit this company. I sent them a letter late last summer, and followed up with an e-mail in September. Another e-mail was sent in November, another in December. Still the product comes. I had no respone to either the letter or the emails.

I finally got a letter dated 1/27, stating they the products I returned do not qualify for a refund according to Melaleuca's "Statement of Policies". They say they cannot accept returnes from people who have returned over 50% of the products purchased over a six-month period.

I forwarded my e-mail from September and the e-mail I just sent to Melaleuca to the Attorney General. I really hope this will help. I've heard that Melaleuca is slow to cancel, but COME ON!! Fortunately, I have kept all the e-mails, and will keep the letter I recently received.

When I started, I was told by the person who signed me up that he would cancel for me. (I specifically asked what would happen if I wanted to quit.) Later, he told me that I would have to do it. I had become unemployed and told him I no longer wanted the products, he had someone else call me and suggest I try to sell the product and get people under me.

It's not that I don't like their products, I really like a couple of them. I didn't find them as miraculous as I felt they were presented, and didn't appreciate that I felt the company representative was using scare tactics to promote the products, but some of them were really nice.

All I want to do is get out. Why won't they let me quit!? I did what I was supposed to do. Now I'm expected to pay for products returned when I have been trying to quit for over six months. I can't believe how difficult this process is.

Jill
Hawarden, Iowa
U.S.A.